CartridgeMonkey.com Reviews

Thanks for taking the time to speak with me regarding your order. I was really sorry to hear the issues you experienced due to our errors, it's not our usual level of service, but I'm delighted that we have now resolved this for you. Genuinely, I am sorry for any misunderstandings with regards to confirming the signature of the proof of deliveries please let me assure you that in the instance an item hasn't been signed for by it's rightful owner, we go above and beyond to ensure the customer receives an immediate replacement while we look into the missing item. Once again, I am sorry for any inconvenience caused, as a good will gesture I have refunded you for the two inks and sent a little gift in the post. I am confident next time you shop with us you will not have the same delays. If you would like to discuss this further please feel free to call me directly on 0845 365 6666, I would be happy to help. Lou Cartridge Monkey 0845 365 6666

Thank you so much for taking the time to speak with me today regarding your order. I was sorry to hear that you had received different items than you were expecting. On looking into this further we noticed that on this occasion you had ordered our own branded, high quality compatible cartridges, rather than the HP original cartridges you have had in the past. I am really happy that you decided to keep hold of the compatible cartridges, and I am sure you will be very happy with them. Once again, thank you so much for taking the time to leave your valued feedback, if I can help further in any way please do call me on 0845 365 3605, and I will be delighted to assist. Kind Regards Kat Fleming-Scott Customer Services t: 0845 365 3605 | f: 0845 365 3604 | w: TonerGiant.co.uk