One of the salespeople contacted me to say that the double pack of HP ink I had ordered was no longer available. However she offered me 2 individual packs for the same price and also chased up the...
No information given on delivery or delivery company . Poor customer responsiveness . More concerned about their process than customer
Louise
CartridgeMonkey.com
5 years ago
Hello Ruth
Thank you for getting in touch with me
I am so sorry to hear you are unhappy you never received notifications from the courier. Sadly this facility isn't available for every delivery. Depending which warehouse we send stock from will determine the courier selected and not all of them automatically send notifications. This is definitely something we are trying to improve on.
Again I am sorry for any trouble this has caused. I hope in the future we are able to improve this for all deliveries. If you would like to discuss this further you are welcome to call me direct on 0335 365 6666
Thank you
Lou
Cartridge Monkey
Easy ordering and prompt delivery all good. I haven't used the cartridge yet, so will give further feedback when I have. I have ordered from Cartridge Monkey in the past and found them to be...
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.