took money from my bank account (6th july) and still no delivery of cartridge one week later (13th)??????
Louise
CartridgeMonkey.com
5 years ago
Hello Colin,
Thank you for taking the time to leave us a review
I'm sorry to hear you still have not received your order. I can see customer service have tried to contact you concerning your delivery. Our courier DPD have tried to deliver your order several times and failed as there was no one available to sign for the goods.
Sadly we send all parcels on a secured express delivery to guarantee our next day promise and to make sure the product arrives safe and sound to our customers. It's a requirement for someone to be available to sign for the goods.
Again I am sorry for any inconvenience caused. If you would like to discuss this further you are welcome to call us on 0345 365 6666 we would be more than happy to help.
Thank you
Lou
Cartridge Monday
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Launched in 2003 CartridgeMonkey has become the best loved supplier of printer cartridges in the UK. We Provide great value, low cost cartridges and pride ourselves on fantastic customer care that you can rely on.