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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Easy to use web site good write up on every product.

Waltons Garden Buildings

Waltons

9 years ago

I am so pleased that you found the website to be easy to use and found it to be informative regarding product descriptions. Thank you for taking the time to provide us with your great review!

Product reviews

Date of purchase: 03/10/2016

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Trusted Customer

9 years ago

Great service and delivery

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your great review!

Product reviews

Date of purchase: 23/09/2016

0

Trusted Customer

9 years ago

Was left completely and utterly disappointed with the communication methods and service that I received.…

Was left completely and utterly disappointed with the communication methods and service that I received. There was no communication after the initial order processing email. I didn't know what time...

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback and for taking my call earlier, please accept my sincerest apologies for the problems that you have experienced with your purchase. The concerns you have raised surrounding the delivery are being investigated internally by our transport manager to ensure this is not repeated in the future.

Product reviews

Date of purchase: 31/08/2016

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Trusted Customer

9 years ago

Unreliable. Delivery not received on correct.day, when it did arrive there was a panel missing,…

Unreliable. Delivery not received on correct.day, when it did arrive there was a panel missing, window catch, door fitting, also missing. Installation was dreadful, roof put up wrong,doors did not...

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, please accept my apologies that we didn’t manage get things right the first time around. I’m sorry for the issues you experienced and the delay with our delivery and installation team, we have taken steps to ensure they are not repeated in future. I am glad that we were able to rectify the issues and you now have a new summerhouse.

Product reviews

Date of purchase: 25/08/2016

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Trusted Customer

9 years ago

Good price, excellent delivery arrangements, on time - overall: superb!

Waltons Garden Buildings

Waltons

9 years ago

Thank you so much for taking the time to provide us with your great review! It is fantastic to know that you rate the service received to be superb!

Product reviews

Date of purchase: 01/10/2016

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Trusted Customer

9 years ago

Excellent service. Staff friendly and helpful.

Waltons Garden Buildings

Waltons

9 years ago

I am thrilled knowing that you are happy with our friendly and helpful staff and that you feel the level of service received from Waltons was excellent. Thank you very much for your kind review!

Product reviews

Date of purchase: 03/10/2016

0

Trusted Customer

9 years ago

Ordered and delivered within a week good service.

Waltons Garden Buildings

Waltons

9 years ago

I am delighted to know that you are happy with the ordering and delivery services provided and I thank you for taking the time to offer your feedback.

Product reviews

Date of purchase: 03/10/2016

0

Trusted Customer

9 years ago

Delivery on time & driver very good.

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for you great feedback, it is wonderful to hear that you are happy with our delivery service.

Product reviews

Waltons Garden Buildings

Waltons

9 years ago

Thank you for your feedback, please accept my apologies for the issues that you have experienced with your order. I have tried calling you today and left a voice message which I hope you will be able to pick up later. I hope the replacement doors were of satisfactory quality and if you do have any further queries, please call on 0800 029 1000 or email at service@waltons.co.uk

Date of purchase: 02/10/2016

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Trusted Customer

9 years ago

Service was good, shed turned up on agreed date, however the lorry had no hiab…

Service was good, shed turned up on agreed date, however the lorry had no hiab or forklift capability the poor driver had to try and manhandle each element off of the lorry, the sides being 8ft x...

Waltons Garden Buildings

Waltons

9 years ago

Thank you very much for your feedback, I am glad to know that you were happy with our on time service. All of our deliveries are made with a one man service and the drivers are fully trained in manual handling. I have tried calling you earlier and have left a voice message which I hope you will be able to pick up later. If you would like to call back on 0800 029 1000 or email to service@waltons.co.uk and we can discuss further.

Product reviews

Date of purchase: 28/09/2016

0

Trusted Customer

9 years ago

The shed and base arrived at thevtime we had pre arranged. The deluvery driver was…

The shed and base arrived at thevtime we had pre arranged. The deluvery driver was on his own so we helped to carry panels to our garden. Our shed base arrived with no instructions. Customer services...

Waltons Garden Buildings

Waltons

9 years ago

I am glad to know that you are happy with the excellent customer service received. Please accept my apologies for any inconvenience caused regarding the missing instructions and I am glad we were able to easily resolve this for you. Thank you for your feedback!

Product reviews

Date of purchase: 01/10/2016

0

Waltons Reviews

Waltons 6 x 8 Green Skylight Plastic Shed - Free Floor!More reviews of this product (67)View product websiteThe instructions were easy to read. You do need two people to put the product together. It went together very well an excellent product.

8ft Brown PT Fence Post (75mm)More reviews of this product (13)View product website

8 x 6 Waltons Buttermere Octagonal SummerhouseMore reviews of this product (1)View product websiteEventually it was o.k.

7 x 3 Waltons Tongue And Groove Apex Wooden Bike ShedMore reviews of this product (27)View product websiteVery good quality. Good size as it will accomodate 3 bikes with no problems.

8 x 6 Waltons Windowless Overlap Apex Wooden ShedView product websiteThe product is fine but I'm a little annoyed that it was reduced by £30 after I bought it. As far as I know, it's not due to a sale. Shame.

12 x 8 Pressure Treated Pent ShedMore reviews of this product (13)View product websiteHad to beef up the roof timbers as the first fall of heavy snow would have the roof sagging or maybe cave in apart from that all was fine shed good for the money easy to put together. Maybe they...Read more

10 x 8 Waltons Overlap Apex Wooden ShedView product websiteVery disappointed with the quality of this shed very thin & flimsy can't see it lasting 10years as per guarantee. The doors had to be replaced as cross bars missing.

12 x 8 Pressure Treated Pent ShedMore reviews of this product (13)View product websiteMost of the shed is good quality, however the roof support beams are inadequate and the roof bows immediately have had to replace with 3x2 timber, the floor is also not to the same standard and again...Read more

7 x 5 Waltons Overlap Apex Wooden ShedView product websiteWe ordered the 7x5 overlap shed and portabase. For the money the product is very good. Fitted together well and with no problems.

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