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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Quality very good but after sales service is very poor.

The quality of the shed is very good, the delivery drivers were very helpful and friendly, although the after sales is not 5 star. We have e mailed and telephoned for a copy of the purchase invoice...

Waltons

9 years ago

Good morning,

I am so pleased that you are happy with your tongue and groove shed and that you found our delivery driver to be both helpful and friendly. Please accept my apologies for the delay in getting a copy of your invoice sent to you. I have tasked our accounts team to email you a copy and this should be received next week, due to the bank holiday. Should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,

I am so pleased that you are happy with your tongue and groove shed and that you found our delivery driver to be both helpful and friendly. Please accept my apologies for the delay in getting a copy of your invoice sent to you. I have tasked our accounts team to email you a copy and this should be received next week, due to the bank holiday. Should you have any further queries, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 23/03/2017

0

TC

Trusted Customer

kent

9 years ago

What Trusted Customer said about Waltons:

instructions not complete sections 3 and 4 missing and parts not printed properly.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, please accept my apologies for the issues you have experienced with the instructions. I have tried calling earlier but couldn’t get through to you. If there is anything that you require further assistance with, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Date of purchase: 22/03/2017

0

Trusted Customer

9 years ago

Minimal quality

The service was quick and exactly what anyone would wish for

Waltons

9 years ago

Good afternoon,
It’s great to hear that you are happy with the service you have received and after speaking with you, I have passed your comments about our delivery driver and how pleased you were with the service he provided. Thank you for taking the time to write a review!
Kindest regards,
Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you for your review and taking my call earlier, please accept my apologies again for the issues that you experienced with your order. I am glad we were able to offer a resolution that has resolved your issues and should you require any further assistance, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Date of purchase: 19/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

excellent service and shed

excellent service, shed was spot on as described, and a very helpful and nice polite delivery driver

Waltons

9 years ago

Good morning,

I am thrilled to know that you rate the service received as excellent and that you are also very pleased with the quality of your overlap shed and the polite delivery driver. Thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 21/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Easy ordering and prompt delivery

Waltons

9 years ago

Good morning,

I am pleased to know that you are happy with the easy ordering process and the prompt delivery. Thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 22/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

They did everything right, friendly service on the phone, then delivered on time.

Waltons

9 years ago

Good morning,

I am glad that you are happy with the high level of service we provided, from the friendly customer service staff to the good delivery. Thank you very much for your great review, it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 22/03/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Great service

Looked online first but as had a few questions before purchasing, i called to make the order. The sales team were very helpful in answering my questions and helping me order my playhouse

Waltons

9 years ago

Good morning,

I am so pleased that you are happy with the standard of service you have received from Waltons and that you found our team to be helpful in assisting with your order.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,

I am delighted to know that the purchase of this playhouse has resulted in a very happy little girl. Thank you for letting us know that you are pleased with both the playhouse itself and the installation service you purchased from us. It is always lovely to hear from happy customers and we thank you for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 22/03/2017

0

TC

Trusted Customer

Shrewsbury

9 years ago

What Trusted Customer said about Waltons:

Product and delivery excellent

I purchased the basic 8x6 shed and was very impressed with the product and assembly instructions. The delivery was timely and the young gentleman who delivered it was very helpful.

Waltons

9 years ago

Good morning,

I am thrilled to know that you are happy with the quality of your overlap shed and that assembly was straight forward with good instructions. I am also pleased to know that you found our delivery driver to be helpful. Thank you for your fantastic review!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 22/03/2017

0

Trusted Customer

9 years ago

Ok

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback and for taking my call earlier, I’m sorry that you are not entirely satisfied with your new overlap building and if you need anything further please don’t hesitate to contact us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Kirstie – Waltons Team

Product reviews

Date of purchase: 21/03/2017

0

TC

Trusted Customer

Worthing, West Sussex.

9 years ago

What Trusted Customer said about Waltons:

Superb service. Good tool store.

They were so quick to send the shed. It arrived in kit form as expected. Delivery man was very friendly and helpful All the bits were there and nothing missing. Instructions were easy to follow. Now...

Waltons Reviews

7 x 7 Waltons Wooden Corner SummerhouseMore reviews of this product (41)View product websitelooks good now its built.

8 x 6 Waltons Windowless Overlap Apex Wooden ShedView product websitea very good shed that went together easily

6x5 Waltons Sunflower Reverse Apex Wooden PlayhouseMore reviews of this product (9)View product websiteLooks good value for money and will hopefully be easy to assemble. the instructions look to be comprehensive

8 x 6 Waltons Tongue and Groove Double Door Apex Wooden ShedMore reviews of this product (70)View product websiteThe shed was as very good for the price, but the window glazing could be thicker.

8 x 6 Waltons Overlap Apex Wooden Shed DDView product websiteExcellent product. ..................

8 x 6 Waltons Overlap Apex Wooden Shed DDView product websiteMateriale non buono e la finitura

Trent Tool TowerMore reviews of this product (2)View product websiteGood service quick delivery. Arrived in kit form and delivery man was friendly and helpful. Good instructions and no bits missing. Now I have a really useful tool store. Thanks Waltons.

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