Great customer service shed arrived extremely quickly. Was unable to find the shed base for my small shed on the website so ordered it elsewhere. Shed is sturdy and wasn't difficult to assemble. ...
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Waltons
Waltons
9 years ago
Good evening,
Thank you very much for you great feedback, I'm sorry we didnt have a base for your new shed and I'm glad you like your new building,
Kindest regards
Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good evening,
Thank you very much for your great feedback,
Kindest regards
Mike - Waltons Team
Date of purchase: 26/03/2017
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Trusted Customer
Coalville
9 years ago
What Trusted Customer said about Waltons:
I am disabled and could have done with more help in taking parts through to rear garden.
Assembled--brilliant, just what I wanted.
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your review, I'm sorry that our courier service were unable to take your new greenhouse any further than they did but it's great to hear that you are happy now that it is assembled, Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon, Thank you very much for your review, I'm sorry that our courier service were unable to take your new greenhouse any further than they did but it's great to hear that you are happy now that it is assembled, Kindest regards Mike - Waltons Team
Easy choosing and ordering online, followed by excellent communications via email and prompt delivery of item (wooden 5ft Gate). Item is of a decent quality and after a disasterous experience trying...
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Waltons
Waltons
9 years ago
Good afternoon,
I am delighted to know that you are highly satisfied with all aspects of the service we have provided you with and I thank you for taking the time to let us know. It is also wonderful to know you would be happy to recommend us!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
I am so pleased that you are happy with your gate and I thank you again for your feedback!
Kindest regards,
Kirstie - Waltons Team
Date of purchase: 13/02/2017
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Trusted Customer
London
9 years ago
What Trusted Customer said about Waltons:
i had very tied shedur to build the shed and I called several time to make sure I plan order and delivery date , the sale assistant gave me wrong information about delivery time which made my plans...
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Derek
Waltons
9 years ago
We are sorry to hear of the trouble you have had with the delivery. This is not the service that you should expect from us, and we sincerely apologise for the way in which you have been let down. If you require any replacements parts, or have any queries with assembly we will be happy to help. We appreciate how frustrating this must have been on this occasion, but I can assure you that should you order with us again you will experience our usual efficient and hassle free service.
Product reviews
Derek
Waltons
9 years ago
Thank you for the feedback – much appreciated.
Derek
Waltons
9 years ago
Thank you for the feedback. The door is fully adjustable so by changing the hanging points this will adjust the gap in the door.
Item not delivered when promised. Customer services didn't do anything to help the situation, just blamed their delivery company and told it wasn't up to them to sort out.
Item finally arrived days...
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Derek
Waltons
9 years ago
Please accept our apologies for the confusion. Delivery on this product is advised as up to 5 working days, and regrettably there is no provision for a certain day to be selected for delivery. The order was delivered within the 5 working days as advised, but we are of course very sorry that the incorrect item was delivered, and that it had been damaged in transit. We would have arranged to get a replacement to you, but appreciate that this was now too late so a collection was arranged. We have had very good feedback on the shed, and we are sure that you would also have been happy with it once assembled.
Product reviews
Derek
Waltons
9 years ago
We are sorry to hear your comments. We have had very positive feedback previously on the sheds and are sorry that this was not your experience. We have collected the shed as requested, and a full refund has been issued.
Great customer service. Very helpful sales staff who do their best to meet your needs.
Waltons
Waltons
9 years ago
Good afternoon,
I am delighted to know that you are pleased with the great customer service you have received from us and that you found our staff to be very helpful. Thank you for your kind review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
Please accept my apologies for the issue with the missing hinges but I am glad we were able to resolve this quickly for you. It is great to know that you are happy with your greenhouse and that you would definitely buy from us again. Thank you again for your great review!
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Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.