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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Nice shed

Good quality shed. Size we required. Delivered quickly. Able to order on line.

Waltons

9 years ago

Good morning,

I am pleased to know that you found your tongue and groove shed to be of a good quality and you were happy with the service received also. Thank you for your positive review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 18/04/2017

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Trusted Customer

9 years ago

Service was good. Delivered on time. All parts on the order was there.

Waltons

9 years ago

Good morning,

I am so pleased that you are happy with the standard of service you have received from Waltons and I thank you for taking the time to provide us with your review, it is much appreciated.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,

I am pleased that you are happy with the quality and appearance of your summerhouse and apologies for any issues experienced with the instructions. We are always striving to ensure these are easy to follow for our customers and we are sorry this was not the case. We take your comment on board and thank you again for taking the time to provide us with your positive feedback.

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 13/04/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Good customer service, good product, OK delivery driver.

Easy to use website with excellent product information. Product was delivered on time, but was missing the felt to complete the roof. The delivery driver assured me it would be delivered in two days....

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry to hear that you were missing felt on delivery and I am glad that Aggie was able to rectify this quickly for you. I hope you enjoy your new Tongue & Groove building for many years to come and if you need anything in the future please don't hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 17/04/2017

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TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Dissatisfied customer

By supplying a product that is complete in contents.Had to wait for replacement parts to complete construction.

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, I'm really sorry that you had missing parts on your original delivery and I'm glad we were able to correct this for you. If you do need anything at all in the future please don't hesitate to call us on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons team

Product reviews

Date of purchase: 09/04/2017

0

Trusted Customer

9 years ago

Did not deliver on specified date - fence panels arrived the day after (with only hours notice). Not a problem for me, but could have been inconvenient for most working people.

Waltons

9 years ago

Good morning,
Thank you very much for your review and for taking my call earlier, please accept my apologies again for the issues you have experienced with the delivery of your new fence panels. It’s great to hear that you are happy with the service we provided and if you have any future queries, please don’t hesitate to contact us on either 0800 029 1000 or via e-mail to service@waltons.co.uk.
Kindest regards,
Kirstie - Waltons Team

Product reviews

Date of purchase: 13/04/2017

0

TC

Trusted Customer

Merseyside

9 years ago

What Trusted Customer said about Waltons:

Poor quality poor delivery service changed 2 doors but not the lock

By not telling customers it's the way the doors were hung even though I paid a joiner to fit the shed they did offer a £20 discount for inconvenience but you learn the hard way will not be ordering...

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, please accept my apologies for the issues that you have experienced.
I have called earlier and left a voice message which I hope you will be able to pick up later. We do have the option of extra floor support kits at the time of purchasing for those customers that require this and this may have suited your needs. Should you have any further queries, please contact us on either 0800 029 1000 or service@waltons.co.uk. It's great to hear that you were happy with the easy ordering process and the delivery service provided and thank you again for your feedback.
Kindest regards,
Kirstie - Waltons

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your feedback, please accept my apologies for the issues that you have experienced.I have called earlier and left a voice message which I hope you will be able to pick up later. We do have the option of extra floor support kits at the time of purchasing for those customers that require this and this may have suited your needs. Should you have any further queries, please contact us on either 0800 029 1000 or service@waltons.co.uk. It's great to hear that you were happy with the easy ordering process and the delivery service provided and thank you again for your feedback.
Kindest regards,
Kirstie - Waltons

Date of purchase: 17/04/2017

0

TC

Trusted Customer

Hampton

9 years ago

What Trusted Customer said about Waltons:

Delivery on time and as promised. Can't ask for more than that.

Waltons

9 years ago

Good morning,

I am thrilled to know that you are so pleased with the high standard of service we have provided. We are always aiming to achieve high customer satisfaction and your positive feedback is very much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 12/04/2017

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Trusted Customer

9 years ago

Excellent customer service

Excellent customer service overall. A few of the parts were warped on arrival but these were promptly replaced with no fuss. Highly reccommended.

Waltons

9 years ago

Good morning,

I am so pleased that you found the service provided to be of an excellent standard. Apologies for the issue with the warped parts, but I am glad we were able to resolve this quickly for you. It is wonderful to know that you would recommend Waltons and thank you very much for your great review.

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 02/04/2017

0

Waltons Reviews

10 x 6 Waltons Groundsman Tongue and Groove Apex Garden ShedMore reviews of this product (23)View product websiteCentre of roof did not butt up. Gap in center.

7 x 7 Waltons Corner PortabaseMore reviews of this product (4)View product websiteeasy to do. no problems and is fine for the job

7 x 7 Waltons Wooden Corner SummerhouseMore reviews of this product (41)View product websiteLooks great but the instructions are terrible.

7 x 7 Waltons Tongue and Groove Wooden Corner ShedMore reviews of this product (23)View product website7x7 corner shed. Good qualitity and works perfectly as a cycle storage.

5ft x 2ft 7 Waltons Titanium Easy Build Pent Metal ShedMore reviews of this product (7)View product websiteNothing special, just a shed

5ft x 6ft Waltons Lap Garden Fence PanelsMore reviews of this product (27)View product websiteProduct exactly as described.

8 x 6 Waltons Tradesman Tongue and Groove Double Door Apex Wooden ShedMore reviews of this product (57)View product websiteRubbish service and poor customer support

6 x 8 Waltons Reverse Overlap Apex Wooden ShedView product websitevery easy to erect and fitted together perfectly

10 x 8 Waltons Overlap Apex Wooden ShedView product websiteAs above so no ore really to comment

5 x 5 Waltons Honeypot Poppy Wooden PlayhouseMore reviews of this product (79)View product websiteGreat quality playhouse. All the parts fit together neatly. It's been two weeks and it hasn't fallen down yet! Easy-to-follow instructions; construction videos also available on YouTube.

8 x 6 Waltons Honeypot Bramble Wooden PlayhouseMore reviews of this product (31)View product websiteA lovely wendy house, great quality and well built. Just read the instructions carefully and replace the screws with Turbogold screws unless you want to drill 300 pilot holes. Our children love it.

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