Slow delivery, difficult to get hold of the company, online help poor, product description misleading, and totally over-priced.
My customer experience was sort of like banging my head against a...
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Derek
Waltons
9 years ago
We are sorry to hear of the trouble you are having with the shed. I have tried to call without success but please feel fee to contact us on 01874 612617 and we will be happy to discuss the issues you are having and resolve these for you.
Product reviews
Derek
Waltons
9 years ago
We are sorry to hear of the trouble you are having with the shed. We have received many positives reviews on the shed previously, but appreciate that this was not the case in this instance. I have tried to call without success but please feel fee to contact us on 01874 612617 and we will be happy to discuss the issues you are having and resolve these for you.
Good morning, Thank you very much for your feedback, it’s great to hear that you were very happy with our service!Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I am sorry to hear that you are not entirely satisfied with your new overlap shed. I have tried to call you earlier but unfortunately I wasn’t able to leave a message. If you are able to contact us on either 0800 029 1000 or service@waltons.co.uk and we will be able to resolve the issues encountered. Kindest regards, Kirstie - Waltons Team
Although the purchase procedure was fine, I was provided with incorrect information about the foundation needed for the summer house. Consequently, i had to delay the installation and remove the...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback and please accept my apologies for the issues experienced with your order. I have tried to call you earlier and have left a message which I hope you will be able to pick up later. It’s great to hear that you are happy with your summerhouse and if you can contact me on either 0800 029 1000 or service@waltons.co.uk I will resolve any remaining issues for you, thank you again. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback and please accept my apologies for the issues experienced with your order. I have tried to call you earlier and have left a message which I hope you will be able to pick up later. It’s great to hear that you are happy with your summerhouse and if you can contact me on either 0800 029 1000 or service@waltons.co.uk I will resolve any remaining issues for you, thank you again. Kindest regards, Kirstie - Waltons Team
not sure that the fence panel is as well constructed as one bought elsewhere
maybe that is reflected in price?
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I am sorry to hear that you are not entirely satisfied with your new fencing. I have tried to call you earlier and have left a voice message which I hope you will be able to pick up later. If you are able to contact me on either 0800 029 1000 or service@waltons.co.uk and we will be able to rectify the issues you have experienced. Kindest regards, Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,Thank you very much for your feedback, I am sorry to hear that you are not entirely satisfied with your new fencing. I have tried to call you earlier and have left a voice message which I hope you will be able to pick up later. If you are able to contact me on either 0800 029 1000 or service@waltons.co.uk and we will be able to rectify the issues you have experienced.Kindest regards,Kirstie - Waltons Team
My greenhouse arrived on time, was pretty easy to assemble and looks good . Overall I was really pleased with the service
Waltons
Waltons
9 years ago
Good afternoon,
I am so pleased to know that you are happy with the service provided and also with the quality of your greenhouse. I am glad assembly was straight forward and I thank you for taking the time to provide us with your great feedback.
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good afternoon,
I am so pleased to know that you are happy with the service provided and also with the quality of your greenhouse. I am glad assembly was straight forward and I thank you for taking the time to provide us with your great feedback.
Brought the shed on promise it would be delivered within 5 days, they took my money, on the 5th day got a email midday saying the shed wasn't in stock and they would let me know when its back in...
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Waltons
Waltons
9 years ago
Good morning,
Thank you very much for your feedback, I have tried to call you but I was unable to get through so I have also sent an email. Please accept my apologies for the issues you have experienced with the delivery of your order, I can see from our system that attempts were made to contact you regarding the delivery and I am sorry that we were unable to get through. If you can please contact me on either 0800 029 1000 or service@waltons.co.uk I would like to discuss this with you. Thank you for your feedback and I look forward to hearing from you.
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
I am sorry to hear that you are not completely happy with your purchase if you are able to contact me on either 0800 029 1000 or service@waltons.co.uk I will help address any issues experienced.
Good morning, Thank you very much for your feedback and for taking my call earlier, I’m really sorry about the issues you have experienced with the delivery of your new playhouse. This has now been investigated internally and has been resolved so that it doesn’t happen again in the future, if you need anything at all please don’t hesitate to contact me on 0800 029 1000 or via e-mail to service@waltons.co.ukThank you again, Kindest regards Kirstie – Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, I hope you enjoy your new playhouse for many years to come, Kindest regards Kirstie - Waltons Team
Excellent service kept well informed regarding delivery second time I have used Waltons and can not fault the customer service
Waltons
Waltons
9 years ago
Good morning,
I am delighted to know that you cannot fault the excellent customer service you have received from Waltons and that you have chosen to purchase form our company more than once. We are always striving to achieve high customer satisfaction and it is always lovely to hear from happy customers. Thank you for your great review!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning,
It is great to know that you are happy with the quality of your overlap shed and you found it to be of good value for money. Thank you again for your positive feedback, it is much appreciated.
Website works well; allows an easy route to choose a shed from many different products. Some shifting of installation dates but we were kept informed quite well.
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, Kindest regards Mike - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your great feedback, if you do need anything else at all in the future please don't hesitate to contact us. Kindest regards Mike - Waltons Team
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I'm really sorry that your new solar light was delivered late, if you have any issues with the light during installation please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk Kindest regards Mike - Waltons Team
Date of purchase: 25/04/2017
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TC
Trusted Customer
9 years ago
What Trusted Customer said about Waltons:
Service i received was excellent customer services were very helpfull with the delivery date received a phonecall from the driver when he was on his way he was most helpfull putting the gate where I...
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Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, it’s great to hear that you were happy with our customer service team and our driver was able to go above and beyond for you, Kindest regards, Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good morning,
I am glad to know that you are happy with the high standard of customer service Waltons supplied. I thank you for taking the time to provide us with your much appreciated feedback!
Kindest regards,
Kirstie - Waltons Team
Product reviews
Waltons
Waltons
9 years ago
Good morning, Thank you very much for your feedback, I have to call you earlier but unfortunately I couldn’t get through. Please accept my apologies that you are not entirely satisfied with the quality of your new gate and if you are able to contact me on either 0800 029 1000 or service@waltons.co.uk we will be able to rectify the issues you have experienced. Kindest regards, Kirstie - Waltons Team
Waltons
Waltons
9 years ago
Good morning,
I tried calling earlier but received no answer. Please accept my apologies for the fact that you are not entirely satisfied with the quality of your gate and if you could contact me on either 0800 029 1000 or service@waltons.co.uk so we can discuss the options, that would be great.
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Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.