Waltons Reviews

Good afternoon,
Thank you very much for your feedback and for taking my call earlier. Please accept my apologies for the issues that you have experienced with your order. As discussed I have confirmed the replacement floor for delivery to you this Saturday and should you have any queries at all, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk. Thank you again for taking the time to provide us with your feedback.
Kindest regards,
Mike - Waltons Team

Good morning,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Good morning,
Thank you very much for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Good morning,
Thank you so much for your great feedback,
Kindest regards
Mike - Waltons Team

Good morning,
Thank you for your brilliant feedback!
Kindest regards
Mike - Waltons Team

Good morning,
Thank you very much for your great feedback, I'm sorry that the text message didn't make it through to you and I am glad you are happy with your new Helios summerhouse
Kindest regards
Mike - Waltons Team

Good morning,
Thank you very much for your lovely feedback and the image provided, I hope you enjoy using your new playhouse for many years to come!
Kindest regards
Mike - Waltons Team

Good afternoon,
Thank you very much for your feedback, I’m really sorry that you have experienced some delays with the delivery and installation of your new Tradesman shed. I have tried calling earlier on the number we have for you and left a voice message which I hope you will be able to pick up later. I can see from our system that you have spoken to my colleague Aggie earlier who has confirmed that your parts will be delivered via courier tomorrow. Should you have any outstanding queries or if you need anything at all please don’t hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk and we will resolve these for you.                                
Kindest regards,
Kirstie - Waltons Team

Good afternoon,

It is wonderful that your granddaughter loves her new playhouse and I am sure she will have many happy years of use from it. Thank you again for your positive review!

Kindest regards,

Kirstie - Waltons Team

Good afternoon,
Thank you for your feedback and taking my call earlier and please accept my apologies again for any confusion. As discussed, the delivery charge was left outstanding and this is the reason the order was cancelled. It’s great to hear that you are happy to place another order and please don’t hesitate to call the sales team on 0800 029 1000 to ensure it goes smoothly for you.
Kindest regards,
Kirstie - Waltons Team

Please accept our sincere apologies. You should of course have received automated notification that there was a delay with your order, and we are sincerely sorry that this was not the case. I have passed the details through to our systems management team to look into what has gone wrong on this occasion. We will of course get the order to you as soon as we possibly can, and are sure that you will be delighted with the item once you receive it.