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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

9 years ago

Prompt delivery and website was easy to use

Waltons

9 years ago

Good morning,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 02/08/2017

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TC

Trusted Customer

Portsmouth

9 years ago

What Trusted Customer said about Waltons:

I placed the order by phone and received good customer support. Delivery was slower than I hoped but when I chased it, it was dispatched in good time. Good communications. Only bad side to the...

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, it’s great to hear that you are happy with your new log cabin and I’m sorry that you have experienced issues with the instructions during the installation. If you do need any help or advice please don’t hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.ukThank you again and I hope you enjoy your new Log Cabin,
Kindest regards
Mike – Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, it’s great to hear that you are happy with your new log cabin and I’m sorry that you have experienced issues with the instructions during the installation. If you do need any help or advice please don’t hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.ukThank you again and I hope you enjoy your new Log Cabin,
Kindest regards
Mike – Waltons Team

Date of purchase: 02/08/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Left it to the last moment to let me know the shed I ordered wasn't in stock spoke with customer service who didn't help until I spoke with Michael hall who helped me get the shed delivered in the...

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry for the issue you initially experienced. I'm glad I was able to resolve this for you and arrange to get your new pressure treated building to you in time, if you need anything in the future please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm really sorry for the issue you initially experienced. I'm glad I was able to resolve this for you and arrange to get your new pressure treated building to you in time, if you need anything in the future please don't hesitate to give me a call on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Date of purchase: 29/07/2017

0

Trusted Customer

9 years ago

Groundsman 10x6 Apex shed

Delivery service , prompt and speedy.

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback, I’m sorry that you weren’t entirely happy with your new Groundsman building and you had some issues during the installation. If you would like to give us a call on 0800 029 1000 or e-mail via service@waltons.co.uk we will be able to resolve any outstanding issues for you. Thank you again,
Kindest regards
Mike – Waltons Team

Date of purchase: 02/08/2017

0

Trusted Customer

9 years ago

Great service and product. But building instrustions were poor

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm sorry to hear that you have experienced some issues with the instructions and I'm glad that you are happy with the building. If you need any help, advice or anything at all in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Product reviews

Waltons

9 years ago

Good morning,
Thank you very much for your feedback, I'm sorry to hear that you have experienced some issues with the instructions and I'm glad that you are happy with the building. If you need any help, advice or anything at all in the future please don't hesitate to give us a call on 0800 029 1000 or via e-mail to service@waltons.co.uk
Kindest regards
Mike - Waltons Team

Date of purchase: 02/08/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Fantastic from buying to delivery :)

The guy on the phone was incredibly helpful with helpful answers to all my questions. Very friendly and helpful. Wonderful service.

Waltons

9 years ago

Good morning,
Thank you very much for your brilliant feedback and for sharing the image of your new Log Cabin, it's great to hear that you are really happy and I hope you enjoy your new building for many years.
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 08/06/2017

0

Trusted Customer

9 years ago

Promp service easy to deal with

Yes i would recomend them the instuctions are easy to follow im very pleased with my cabin

Waltons

9 years ago

Good afternoon,
Thank you very much for your great feedback!
Kindest regards
Mike - Waltons Team

Product reviews

Date of purchase: 20/01/2017

0

TC

Trusted Customer

Cwmbran

9 years ago

What Trusted Customer said about Waltons:

Everything looks lovely until you look closely. Many positive comments

Waltons were very polite and helpful during every phone call. The delivery of my summerhouse was relatively painless despite the fact that I specifically asked for it to be delivered to my property...

Waltons

9 years ago

Good afternoon,

Please accept my apologies for any inconvenience caused with the delivery. It is a one man kerbside delivery service and this information is available online. I am sorry if this was missed. I am glad to know that you are happy overall with the level of service we provided and must advise these buildings do take time to settle. However, please do not hesitate to contact us on either 0800 029 1000 or service@waltons.co.uk if you have any further queries, as we will gladly help resolve. Thank you for taking time to offer your feedback - it is much appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 27/06/2017

0

Trusted Customer

9 years ago

Great shed and service

I ordered a 10x6 reverse overlap apex shed for my guinea pigs, courier delivered on date and time arranged. Paid for install service, also built on date and time arranged. Great service all round....

Waltons

9 years ago

Good afternoon,

I am delighted to know that you are pleased with the service all round and I thank you very much for having taken the time to offer such great feedback. It really is appreciated!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Date of purchase: 31/07/2017

0

TC

Trusted Customer

9 years ago

What Trusted Customer said about Waltons:

Very good, all round service. The summerhouse arrived on the right day, and at quiet a reasonable time in the morning. The delivery man had soon unloaded and was a very cheerful fellow. The building...

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the high standard of service we have provided. It is great that assembly went well due to the easy to follow instructions and that you are happy with the quality of your summerhouse. I am sure you will have many happy years of use from it! Thank you very much for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Product reviews

Waltons

9 years ago

Good afternoon,

I am so pleased to know that you are happy with the high standard of service we have provided. It is great that assembly went well due to the easy to follow instructions and that you are happy with the quality of your summerhouse. I am sure you will have many happy years of use from it! Thank you very much for your great feedback!

Kindest regards,

Kirstie - Waltons Team

Date of purchase: 31/07/2017

0

Waltons Reviews

Garden Gear Electric Weed BurnerMore reviews of this product (34)View product websiteExcellent product at a very good price

4m x 3m Waltons Home Office Executive Log CabinMore reviews of this product (15)View product websiteInstructions difficult to understand. Timbers packed in a very strange order and fixings hidden at the bottom of the stack. Screws are very poor quality

12 x 6 Pressure Treated Tongue and Groove Pent ShedMore reviews of this product (13)View product websiteShed very good quality built and painted in a day

Waltons 8ft x 10ft Vermont Wooden SummerhouseView product websiteGood product. But instructions were poor. Pay close attention when assembling the doors

33m x 3m Waltons Log Cabin StudioMore reviews of this product (10)View product websiteExcellent service from buying to delivery. Fantastic log cabin

4m x 4m Waltons Haven Log CabinMore reviews of this product (1)View product websiteGood quality cabin good customer service promp delivery

4m x 3m Waltons Bridgeford Log CabinMore reviews of this product (7)View product websiteProbably a little over priced, looks better than the finished product. Pics will be sent to Waltons when the I consider settlement has finished.

10 x 6 Waltons Reverse Overlap Apex ShedView product websiteGreat shed for the money, very pleased with it, wish I'd bought bigger now lol....new home for my guinea pigs lol

8 x 8 Waltons Sussex Wooden SummerhouseView product websitePlease see previous feedback

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?