The Summerhouse arrived flat pack approx 3 weeks after I ordered it. This is good for the Channel Islands even though it went to Guernsey by accident!! All pieces were there with full instructions!
Toni - Sue
Waltons
7 years ago
Hi Katherine, Thanks for your valued feedback! Thanks
Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
Hi Katherine, Thanks for your valued feedback! Thanks
Waltons
Great service from start to finish. Ordered Contemporary Summerhouse online & able to choose convenient delivery day. Was kept up to date with confirmations & on the day was given 2 hour time slot....
We got the shed base built by a professional. But while installing the shed found the shed floor needed to be cut by a few cms to match the base. We did check the dimensions of the base and it was...
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Waltons
Waltons
7 years ago
Good morning,I am sorry to learn of the points you have raised. I tried to call earlier but received no answer and so I have sent an email instead. If you could get back to me with the information requested so we can investigate this further for you as this is not an issue we have experienced before.Thank you in advance for your cooperation.Kindest regards,Kirstie - Waltons Team
Product reviews
Waltons
Waltons
7 years ago
Good morning,I am sorry to learn of the points you have raised. I tried to call earlier but received no answer and so I have sent an email instead. If you could get back to me with the information requested so we can investigate this further for you as this is not an issue we have experienced before.Thank you in advance for your cooperation.Kindest regards,Kirstie - Waltons Team
Date of purchase: 23/05/2019
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Trusted Customer
7 years ago
Delivered on time,good product.2 items missing but sorted easily and received within a week
Toni - Sue
Waltons
7 years ago
Hi Robert, Thanks for your valued feedback. I can see once we was aware the item was missing parts we arranged for these to be delivered within a timely manor. Kind Regards Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
Hi Robert, Thanks for your valued feedback. I can see once we was aware the item was missing parts we arranged for these to be delivered within a timely manor. Kind Regards Waltons
I ordered a wooden 8x6 shed it arrived on time but without enough felt and a broken window frame! I’ve sent 3 emails with no response at all A role of felt arrived through the post randomly but still...
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Toni - Sue
Waltons
7 years ago
Hi Dawn,Thanks for leaving your valued feedback. I have searched our emails and can see the customer service team did respond to each query you sent over. I have investigated this further and we have received a bounce back from your emails stating the following "There's a problem with the recipient's mailbox". I am sorry our replies haven't been received by yourself. Kind regards Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
Hi Dawn,Thanks for leaving your valued feedback. I have searched our emails and can see the customer service team did respond to each query you sent over. I have investigated this further and we have received a bounce back from your emails stating the following "There's a problem with the recipient's mailbox". I am sorry our replies haven't been received by yourself. Kind regards Waltons
Date of purchase: 26/06/2019
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Trusted Customer
7 years ago
Very quick service, came within a few days of ordering was notified day of delivery straight away and was contacted by the driver on the day to let us know a more accurate time! Lovely delivery...
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Toni - Sue
Waltons
7 years ago
Hi Paige, Thanks for your valued feedback. We would love to see images of your item painted. If you would like to send images to our marketing department we would greatly appreciate it. Our marketing email is marketing@merciagp.co.uk. We look forward to receiving your images :) Thanks Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
Hi Paige, Thanks for your valued feedback. We would love to see images of your item painted. If you would like to send images to our marketing department we would greatly appreciate it. Our marketing email is marketing@merciagp.co.uk. We look forward to receiving your images :) Thanks Waltons
Date of purchase: 26/06/2019
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Trusted Customer
7 years ago
Good service from office staff and delivery guys.
Toni - Sue
Waltons
7 years ago
Hi, Thanks for your valued feedback. Hopefully next time you shop with us we can reach that 5 star rating. Thanks Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
Hi, Thanks for your valued feedback! I am sorry to hear you are not satisfied with your building. We do take all feedback on board.
ThanksWaltons
Date of purchase: 25/06/2019
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Waltons:
Good choice of delivery times and excellent after sales service.
Toni - Sue
Waltons
7 years ago
We love to hear your valued feedback! Thanks Waltons
Product reviews
Toni - Sue
Waltons
7 years ago
We love to hear your valued feedback! Thanks Waltons
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Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.