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Waltons Reviews

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

My service was ok, I was fortunate in buying my Summer House just before lock down. The delivery was over 45 days, which I guess was understandable. However, I was not impressed that the prices...

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your honest review. We will be sure to take your feedback on board. Kind regards

Product reviews

Date of purchase: 17/04/2020

2

Trusted Customer

Feefo Verified

6 years ago

Don't weight, buy hear.

Well please with my shed and service. Would recommend Watson's. Great from start to finish.

Amy R

Waltons

6 years ago

Good afternoon,Thank you for the amazing feedback and for taking time to review us. We are glad to hear that you are pleased. Kind regards.

Product reviews

Date of purchase: 21/02/2020

1

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Great summerhouse and easy assembly.

Ordered a wessex summer house duri g lockdown and it arrived 6 weeks later. Quality was good and arrived complete with easy to follow assembly instructions. 1 part was damaged in transit and a...

Amy R

Waltons

6 years ago

Good afternoon. Thank you very much for your amazing feedback. We are happy to hear that you found the assembly easy and are happy with the summerhouse. Kind regards

Product reviews

Date of purchase: 16/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Lovely greenhouse delivered on time easy to assemble

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your lovely feedback. We are glad to hear that you are happy with your greenhouse and hope that you enjoy your greenhouse. Kind regards

Product reviews

Date of purchase: 19/02/2020

2

Trusted Customer

Feefo Verified

6 years ago

A good experience.

The ordering was easy and they came without a hitch. Would use them in the future.

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your brilliant feedback. We are happy to hear that you had a good experience with your order! Kind regards

Product reviews

Date of purchase: 16/02/2020

2

TC

Trusted Customer

Feefo Verified

Newcastle upon Tyne

6 years ago

What Trusted Customer said about Waltons:

Instructions could be easier

Good quality wood etc, instructions were difficult to follow,I used a joiner who also found them difficult,but pleased with overall result

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your feedback. We will be sure to take the comment about the instructions on board. We are glad to hear you are happy with the quality of your product. Kind regards

Date of purchase: 01/04/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Returns

When my item was delivered it was partially missing when I contacted yourselves I was told that it would be three weeks to get me the additional parts when I asked for it to be returned I was told...

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your honest feedback. Please accept our apologies for the experience you had with us. This is something we work hard as a company to prevent. We hope you try us again in the future so we can change your experience views. Kind regards

Date of purchase: 15/04/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Do not order from Waltons or Mercia AWFUL

I have rated 1 star as there is not a minus rating. Delivery 23 April no windows on the summer house.Update of 5May told it was delivered no show rang and asked for proof of delivery And said they...

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your honest and valuable feedback. We apologize that you didn't have a good experience with us. These are things we work very hard as a company to prevent. We will be sure to take your notes on board. Kind regards

Product reviews

Date of purchase: 29/03/2020

1

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Poor customer service

I ordered a playhouse from Waltons at the beginning of April but have not yet had delivery. Obviously with the current Covid-19 situation I appreciate that any delay is of little importance. I was...

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your honest and valuable feedback. I am so sorry to hear of your experience and can assure you this is not how we would expect to respond. I can assure you that this matter has been dealt with internally to ensure this does not reoccur. Unfortunately we can not always honour a price change due to a number of circumstances however in circumstances such as your own we would have expected to return the value of £40 to yourself. Please accept my sincere apologies for this matter. Kind regards, Amy Waltons Team

Product reviews

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your honest and valuable feedback. I am so sorry to hear of your experience and can assure you this is not how we would expect to respond.I can assure you that this matter has been dealt with internally to ensure this does not reoccur. Unfortunately we can not always honor a price change due to a number of circumstances however in circumstances such as your own we would have expected to return the value of £40 to yourself. Please accept my sincere apologies for this matter.Kind regards, AmyWaltons Team

Date of purchase: 14/04/2020

1

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Very long wait for delivery

Took over 3 weeks to arrive with me constantly having to chase on the phone which I did not expect!

Amy Rawson

Waltons

5 years ago

Good Afternoon, Thank you for your honest and valuable feedback. We will use this review in order to implement improvements. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 14/04/2020

0

Waltons Reviews

The Hemlock 5m x 3m Left Sided Corner Log CabinMore reviews of this product (4)View product websiteBecause I bought it at £2599, the value for money was good, but not so good now the prices have gone up to over £3100.

Palram 6 x 5 Midnight Grey Skylight Plastic ShedMore reviews of this product (17)View product websiteIdeal shed. Our on a concrete base.

Waltons 10 x 8 Wessex SummerhouseView product websiteGreat customer service, and easy to assemble. Great communication regarding delivery etc.

Waltons 8 x 6 Shiplap Combi Greenhouse and Wooden Storage ShedView product websiteLovely greenhouse delivered on time easy to assemble

Waltons 6 x 4 Hazel Natural Woven Hurdle Garden Fence PanelMore reviews of this product (5)View product websiteGood quality and easy to erect.

Waltons 6 x 3 Hazel Natural Woven Hurdle Garden Fence PanelMore reviews of this product (8)View product websiteGood quality easy to erect product.

Waltons 12 x 8 Wessex SummerhouseView product websiteProduct that did arrive was good but Damaged with missing windows

Waltons 8 x 6 Evesham Wooden GreenhouseView product websiteAll complete and a good product all components delivered and on time

Waltons Poppy Tower Wooden Playhouse with SlideMore reviews of this product (18)View product websiteNot yet received delivery but price reduction after purchase was frustrating

Four-piece Cantilever Parasol BaseMore reviews of this product (1)View product websiteLarge and takes up too much space.

Solar LED Cantilever Parasol With Cover - Light GreyMore reviews of this product (2)View product websiteWas expecting better at this price. The parasol is difficult to put up and down, swings in the lightest of winds and creaks quite a lot. LED lighting is a nice feature.

How are Feefo reviews collected?

Who can leave a Feefo review?

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How do we deal with fake reviews?