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We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews

Trusted Customer

Feefo Verified

6 years ago

Poor Quality Product; Worse Customer Service.

I had an awful experience with Waltons. The summerhouse I purchased from them arrived with numerous examples of damage (I sent them a huge number of photos to explain this). There were issues...

Toni - Sue

Waltons

6 years ago

Thanks for your honest review, I am sorry you are unhappy with our service.

Product reviews

Date of purchase: 23/04/2020

0

TC

Trusted Customer

Feefo Verified

Farnham

6 years ago

What Trusted Customer said about Waltons:

Excellent service. Would use them again.

Toni - Sue

Waltons

6 years ago

Thank you for your 5 star review!

Product reviews

Date of purchase: 23/04/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Poor Quality Product but good customer service

Good Customer service but product was overpriced and of poor quality. Also arrived damaged, was told there would be a three week lead time on replacement component unless I was prepared to repair...

Toni - Sue

Waltons

6 years ago

Thanks for your honest review. I am sorry to hear you are unhappy with how the customer services team dealt with your query.

Product reviews

Date of purchase: 22/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Poor

I never received the item - it was cancelled by you with no reason. You could improve by knowing that and not asking me for a review of an item i never received. In fact the product is still in my...

Amy Rawson

Waltons

5 years ago

Good Afternoon, Thank you for your honest and valuable feedback. We will use this review in order to implement improvements. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 22/04/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

First class summer house love it

Excellent service was delivered on time with no hassles

Toni - Sue

Waltons

6 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 27/02/2020

0

TC

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Waltons:

Brilliant cant fault them.

The service was great and the politeness of the staff over the phone, was brilliant they were very informative and quick at looking into the order which was placed. the service team also put me...

Toni - Sue

Waltons

6 years ago

Thanks for your 5 star review!

Date of purchase: 20/04/2020

0

TC

Trusted Customer

Feefo Verified

accrington

6 years ago

What Trusted Customer said about Waltons:

a good product realey getting the use of it

delivery was on time exellent driver contacted me before the time

Toni - Sue

Waltons

6 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 20/04/2020

0

TC

Trusted Customer

Feefo Verified

North Devon

6 years ago

What Trusted Customer said about Waltons:

Disappointed :-(

I was surprised to be invited to give feedback, but here it is. I'm sure not everyone has a bad experience but mine is not great. I ordered a shed two months ago tomorrow. After I ordered, I was...

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your honesty and taking the time yo review us. Please accept our sincerest apologies for the problems you have faced. This is something we work very hard as a company to prevent. We will be sure to pass on your feedback and take the comments on board. Kind regards

TC

Trusted Customer

6 years ago

I have been contacted again today to say my refund has been processed. I think I would consider Waltons in the future, I think I was just unlucky.

Amy Rawson

Waltons

5 years ago

Good Afternoon, Thank you for your honest and valuable feedback. We will use this review in order to implement improvements. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 16/04/2020

2

TC

Trusted Customer

Feefo Verified

CALDICOT

6 years ago

What Trusted Customer said about Waltons:

Excellent shed

Ordered the shed and got confirmation of delivery just before it was due my delivery spot was cancelled due to illnes ,this was no problems as they had arranged another day which was a few days...

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your great feedback. We are happy to hear that you are pleased with your shed. Kind regards

Product reviews

Date of purchase: 19/04/2020

0

Trusted Customer

Feefo Verified

6 years ago

Great Service

First clock arrived damaged but was quickly replaced and am very pleased with it. Works well. Overall a great experience.

Amy R

Waltons

6 years ago

Good afternoon,Thank you for your honesty and great feedback. Please accept our apologies that you received your order damaged to begin with we are glad we were able to fix the issue. Kind regards.

Product reviews

Date of purchase: 18/04/2020

1

Waltons Reviews

Waltons 10 x 8 Helios SummerhouseView product websiteSplit wood, broken window, nails sticking out everywhere, gaps in the tongue and groove... the list goes on and on. There wasn’t a single panel that didn’t have something wrong with it. Whoever...Read more

Wireless LED Motion Sensor Light - BlackMore reviews of this product (1)View product websiteWorks well. Is smaller than I thought it would be, but gives off good light

Waltons 7 x 5 Pressure Treated Premium Shiplap Single Door Apex Wooden ShedMore reviews of this product (10)View product websiteVery poor quality and expensive. Timber panels arrived twisted. Appears Low quality lumber used to save on cost.

Garden Gear Acacia Black String Sofa SetMore reviews of this product (1)View product websiteNever received - cancelled by company for no reason - they rang after I emailed and could not tell me why

Waltons 10 x 8 Helios SummerhouseView product websiteBrilliant summer house spend a lot of time enjoying it

Waltons 8 x 8 Corner SummerhouseMore reviews of this product (35)View product websitefitted together very easy all fittings were complete

Waltons Heavy Duty Reinforced Premium Apex 7 x 63ft Metal ShedMore reviews of this product (1)View product websiteBecause the company could not supply my shed.

Waltons 8 x 6 Pressure Treated Shiplap Double Door Apex Wooden ShedMore reviews of this product (70)View product websiteThe only problems that we have with shed is the door entrance is low my husband and son are over six feet tall keep on banging there heads.

Radio Controlled Three-in-One Garden Wall Clock - BlackMore reviews of this product (2)View product websiteHad to have the first one replaced as glass had moved. The replacement (Which was copper finish) was sent promptly and works really well. Looks good too.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?