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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Adrian Dutson

Feefo Verified

4 years ago

What Adrian Dutson said about Waltons:

A good shed but materials could have been higher quality

On one side panel 2 of the Woden slats were split.

Amy Hallam

Waltons

4 years ago

Hi Adrian, Thank you for your honest review! If you do wish for us to take a look at any issues, please send images to: service@waltons.co.uk Kind regards, Customer Service

Product reviews

Date of purchase: 12/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Not a perfectly engineered shed!

Service was good, but when shed arrived, we put it together ourselves and we had to trim some of the roof and floor of the shed to fit correctly! The roof was taken off 3-4 times and made to fit!

Amy Hallam

Waltons

4 years ago

Hi, Thank you for your honest review! If you do have any questions or need n ay help, please contact us on: service@waltons.co.uk Kind regards, Customer Service

Product reviews

Date of purchase: 05/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Poor Quality Product and poor customer service. Think twice before ordering

The product supplied was of poor quality and when delivered it was full of faults. the way the complaint has been handled has been poor. Do not buy from this company as the images used to promote the...

Toni-Sue Thompson

Waltons

4 years ago

Hi Nigel, Thank you for your review, sorry to hear you had some issues with your item. I can see you have asked for a 50% refund or a refund before collection, neither of these options is suitable based on the images received. I can see a collection is on order for you, our delivery team will contact you once we have a date. Sorry on this occasion that we could not service your order. Thanks Waltons Team

Product reviews

Toni-Sue Thompson

Waltons

4 years ago

Hi Nigel, Thank you for your review, sorry to hear you had some issues with your item. I can see you have asked for a 50% refund or a refund before collection, neither of these options is suitable based on the images received. I can see a collection is on order for you, our delivery team will contact you once we have a date. Sorry on this occasion that we could not service your order. Thanks Waltons Team

Toni-Sue Thompson

Waltons

4 years ago

Hi Nigel, Thank you for your review, sorry to hear you had some issues with your item. I can see you have asked for a 50% refund or a refund before collection, neither of these options is suitable based on the images received. I can see a collection is on order for you, our delivery team will contact you once we have a date. Sorry on this occasion that we could not service your order. Thanks Waltons Team

Date of purchase: 08/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Poor manufacturing, if you have any problems with anything don't expect good customer service because there's nill, just argumentative office staff which don't help

Toni-Sue Thompson

Waltons

4 years ago

Hi Stephen, Thanks for your review, sorry to hear you are unhappy with the item purchased and the service received. Upon review, the team have offered to give you advice if you supply the relevant information so they can look into this for you. Sorry, again you are unhappy. Thanks Waltons Team

Date of purchase: 11/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

No pre drilled screw holes - I dont own a drill. Not the best.

No pre drilled screw holes . I now have to pay someone with a drill to put it together

Toni-Sue Thompson

Waltons

4 years ago

Hi, Thanks for your email, The item does require to be pre-drilled prior to assembling, I am sorry this was not made clearer to you. I will pass this over to the relevant team for review. Thanks Waltons Team

Date of purchase: 04/08/2022

0

JS

John Scarr

Feefo Verified

Maidenhead

4 years ago

What John Scarr said about Waltons:

I would definitely order from Waltons again. Delivered on date stated and instructions were excellent.

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 03/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Good service

The shed turned up when advised and the driver was very helpful. Easy to order and check online plus it was just what I wanted.

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 09/08/2022

0

Trusted Customer

Feefo Verified

4 years ago

Item not yet received

Item not yet received. So not possible to do a review.

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I can see you have ordered a painted building, so once ready, we will contact you to book in the installation. We would ask that once your building is finished, you consider updating you review. Kind regards, Customer Service

Date of purchase: 09/08/2022

0

SR

Susan Rasen

Feefo Verified

Elston Newark Notts

4 years ago

What Susan Rasen said about Waltons:

Great service. Viewed similar product on site with Paul who was very helpful. Ordered product by phone which was easy. Product delivered within a week. Driver was polite and courteous. Greenhouse is...

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