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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

2 years ago

Good efficient services, good communication on delivery. Very little knowledge on the Australian manufactured shed

Waltons Garden Buildings

Waltons

2 years ago

Thank you for taking the time to leave us your review. We really appreciate your comments!

Product reviews

Date of purchase: 15/05/2024

Trusted Customer

Feefo Verified

2 years ago

Excellent product and service from the Walton team.

The service I received was excellent and very responsive. I had a small problem with the roof felt which was dealt with very quickly and efficiently.

Waltons Garden Buildings

Waltons

2 years ago

Thanks for your great review! We're happy to hear that, although a slight issue, the felt was resolved as quickly as possible. We hope to see you again soon!

Product reviews

Date of purchase: 26/04/2024

Trusted Customer

Feefo Verified

2 years ago

Decent shed

Great service and great delivery guy, who helped bring it into the back garden.

Waltons Garden Buildings

Waltons

2 years ago

Thanks for your great review!

Product reviews

Date of purchase: 19/05/2024

Trusted Customer

Feefo Verified

2 years ago

Cheap and low quality

Driver friendly and poor guy working alone and in the advert it says no help needed. Well we did rather than watch him struggle.

Product reviews

Date of purchase: 14/05/2024

Trusted Customer

Feefo Verified

2 years ago

Poor service

Lorry delivering shed broke down and had to wait another 3 days. I only found out because I had to call the company as I didn’t receive a text. I don’t think the reason was genuine.

Amy Hallam

Waltons

2 years ago

Hi, Thank you for your feedback. I have tried to contact you in regards to the issues with the building, but have not received a reply. Please could you log into the customer portal to review the messages and get back to us so we can resolve for you!

Product reviews

Date of purchase: 08/05/2024

Trusted Customer

Feefo Verified

2 years ago

Amazing

Waltons Garden Buildings

Waltons

2 years ago

Thank you for your review!

Product reviews

Date of purchase: 23/04/2024

Trusted Customer

Feefo Verified

2 years ago

Good price. Friendly staff. Came really quickly

Helpful friendly staff

Waltons Garden Buildings

Waltons

2 years ago

Thank you for your kind feedback! Your comments are much appreciated by us all We hope your new log cabin makes a great addition to your garden

Product reviews

Date of purchase: 15/04/2024

Trusted Customer

Feefo Verified

2 years ago

Disgusting service and no human being customer follow up

Disgusting as no follow-up telephone feedback despite asking for a human being to call me back when thingswentwrong. They use an impersonal on line portal.

Amy Hallam

Waltons

2 years ago

Hi, I am very sorry to see the installation did not go ahead as planned. I can see you have spoken with the team and the delivery has been rebooked for 8th June. Pure Garden Buildings will be in contact to arrange the installation. If you did need anything else, please do not hesitate to get in touch!

Product reviews

Date of purchase: 15/04/2024

Trusted Customer

Feefo Verified

2 years ago

Can't complain at all. 5 stars

Waltons Garden Buildings

Waltons

2 years ago

Thanks for your great review! It's lovely to hear that you found our services professional and thorough We hope to see you again in the future

Product reviews

Date of purchase: 01/05/2024

Trusted Customer

Feefo Verified

2 years ago

8x6 shiplap shed.

The service we received from Waltons was excellent, ordered the shed on the phone the customer service agent was very polite and easy to deal with, the shed arrived exactly on time and the day we...

Waltons Garden Buildings

Waltons

2 years ago

Thank you for taking the time to leave us your great review It's lovely hearing about your positive experience with us, and that our communication and services met your expectations We hope that the garden shed looks great in your garden!

Product reviews

Date of purchase: 08/05/2024

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Waltons Reviews

Absco Regent 10 x 12 Woodland Grey Apex Metal ShedMore reviews of this product (1)View product websiteVery poor quality shed, took 4 people and 2 days to install, not easy as described, had to pay for external company to assist.

Metal Shed Anchor Kit (x2)More reviews of this product (6)View product website

10 x 6 Maine SummerhouseView product websitesummerhouse overall is excellent and easy to erect. Had a small problem with the roof felt which was rectified both efficiently and professionally by the team at Waltons. I would therefore recommend...Read more

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteJust bought one for the back garden. Its a good low priced shed. Its not perfect. But it comes together well. The base is not great, the wood bends between the supports below. Getting the transport...Read more

8 x 6 Overlap Double Door Apex Wooden ShedView product websiteI have bought an 8x6 shed and found that the delivery driver was helpful although the poor guy was working alone. Anyway my son put the shed together and counted all the pieces and it's was fine. All...Read more

10 x 6 Shiplap Apex Wooden ShedView product websitePut together poorly. Nails not in correctly, chipped panelling, sizes are not the same so are wonky. Not very impressive for over £600

The 4.5m x 3.5m Dove Log CabinMore reviews of this product (8)View product websiteBrilliant delivery and service log cabjn is amazing 👏

Installation Service 300More reviews of this product (14)View product websiteFriendly staff. Worked hard Put together really quickly

3.3m x 3m Log CabinView product websiteLooks really nice. Paid for it to be built. Well worth it.

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteFirst delivery befinning of May 2024 aborted due to load being loaded incorrectly and driver would not taje the time to unload, then 2nd delivery has the shed porta base missing. Installer from...Read more

Home Installation Service 90More reviews of this product (55)View product websiteNot able to rate as my shed is laying in pieces waiting for a base before shed can be erected.

7 x 5 Wooden BaseMore reviews of this product (9)View product websiteWas not delivered with the shed. Incomplete order.

7 x 7 Premier Corner SummerhouseView product websiteAlthough the buying process was in depth regarding sending photos etc to verify that the surface was flat and suitable I understand why this was done. The actual delivery and the guys building the...Read more

Home InstallationMore reviews of this product (51)View product website

8 x 6 Shiplap Reverse Apex Windowless Wooden ShedView product websiteThe shed looks amazing our second one from Waltons definitely recommend this product and company 👌.

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