Efficient service over the phone, order placed and delivered as agreed. Driver made contact in advance and goods dropped off at the required place. Cannot ask for more
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
We are pleased to hear that you were happy with our service. We hope you will continue to use us in the future.
Regards,
BSO web team
Thank you for your feedback, it is very much appreciated.
We are pleased to hear that you were happy with our service. We look forward to seeing you again soon.
Regards,
BSO web team
I paid for next day delivery (Friday) but item arrived Monday, when not longer needed and having caused inconvenience. BSO refused to refund full return postage costs.
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, it is very much appreciated.
As stated on our website the ordered product is not available on a next day delivery. We can see from our records that we have provided you with a full refund including postage costs. We also paid for your return carriage in line with the terms and conditions that you accepted at point of purchase
regards,
BSO web team
Date of purchase: 05/08/2014
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Trusted Customer
Feefo Verified
12 years ago
Couldn't be better. Spot on with the order and very fast delivery.
Quote, order,payment all went well in a non standard situation. (End user a charity looking for special 5%rate on insulation.). Sales team were very helpful on the phone. After payment was made by...
Thank you for your feedback, it is very much appreciated.
It is good to hear that you are happy with our services. We hope that you will continue to use us in the future.
Regards,
BSO web team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
