How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

https://www.bbrown.com/uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,580

596

56

28

54

5,314

ratings over the past year

Displaying all 18,111 reviews

Trusted Customer

Feefo Verified

1 hour ago

Polite and punctual

I was called well before my policy was due.then contacted me once the quote came in going through it and giving me time to review it,

0

Trusted Customer

Feefo Verified

2 hours ago

Easy and pleasant

0

ER

Eugene Rocha

Feefo Verified

3 hours ago

What Eugene Rocha said about Brown & Brown:

Brown &Brown is a top notch. I appreciate their professionalism. Really happy with their service. Daisy is super!

0

SH

Simon and Helen

Feefo Verified

GBR

1 day ago

What Simon and Helen said about Brown & Brown:

Rebuild cost survey

The surveyor came next working day following our request. Was very thorough and efficient and produced the report very promptly.

0

Trusted Customer

Feefo Verified

1 day ago

Polite and helpful.

0

Trusted Customer

Feefo Verified

1 day ago

Service received was good once I understood what the position was and why no one new who Lee Turner was....

0

Trusted Customer

Feefo Verified

1 day ago

Helpful assistance

Excellent assistance from Christopher Fielding . Face to face meeting and prompt follow up to questions raised.

0

DJ

David Jones

Feefo Verified

1 day ago

What David Jones said about Brown & Brown:

This is an honest appraisal of the insurance market as it stands.

I have received a good service from Brown and Brown my house is insured with them through Julie who works there and my car is insured with them through William who works there and my Company...

0

LN

Lillian Newman

Feefo Verified

GBR

1 day ago

What Lillian Newman said about Brown & Brown:

Service support …

The service was detailed and fully explained by the representatives. I feel happy to continue using their services …

0

CJ

Christine Barkshire-Jones

Feefo Verified

GBR

1 day ago

What Christine Barkshire-Jones said about Brown & Brown:

Contactable in person

Always willing to discuss. Very helpful throughout

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo