How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Brown & Brown Reviews

https://www.bbrown.com/uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

4,598

597

55

29

55

5,334

ratings over the past year

Displaying all 18,088 reviews

Trusted Customer

Feefo Verified

2 hours ago

Great company

Brilliant service. I encountered Insurance brokers that constantly put up barriers to insuring my building. Brown and Brown were completely different and had no problem in understanding the dynamics...

0

Trusted Customer

Feefo Verified

4 hours ago

Great service

Very helpful and efficient service

0

Trusted Customer

Feefo Verified

13 hours ago

Very good and efficient. Very good at following up.

0

Trusted Customer

Feefo Verified

18 hours ago

friendly and helpful

Fantastic service and really friendly and helpful. Got me exactly what I needed really quickly.

0

Trusted Customer

Feefo Verified

19 hours ago

.

0

SM

Sam McCartney

Feefo Verified

GBR

20 hours ago

What Sam McCartney said about Brown & Brown:

Very pleased with my experience at Brown &Brown. The staff member was courteous and knowledgeable about my renewal options and able to take payment in an efficient way.

0

Trusted Customer

Feefo Verified

21 hours ago

Generally always able to sort out renewals in a positive manner.

0

Trusted Customer

Feefo Verified

22 hours ago

Speedy response and competitive pricing.

Excellent service. Speedy response and competitive pricing. Highly recommended.

Wendy

Brown & Brown

1 hour ago

Wow, what a great review ! Thank you.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Part of the Treefo initiative

We work with Ecologi to fund tree planting projects in exchange for the reviews collected by Brown & Brown

Learn more about Treefo

Why trust Feefo reviews?

Learn more about Feefo