This is a great rental service. you get the game very quickly and send 1' class for free. they are a great range of games and easy website to navigate through. I would 100% recommend as you would...
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Good selection of games. Good concept. Delivery is tooo slow. I was supposed to get a new game from the 1st of September, now it's the 6th
Andrew
Boomerang
9 years ago
Hello Zubair
Thanks for your feedback,
We're pleased to hear you enjoy the large selection of games we have across 12 different formats and the concept of renintg games and saving money.
We send everything out via 1st class Royal Mail which we expect to arrive in 1-3 days in line with Royal Mail timescales. I've reviewed your account and can see your last game was despatched to you on the 2nd of Sep and I hope this is with you now. We do have to allow 7 days before we can class a game as delayed, in the very rare incident a game is delayed or lost we move very quickly to get this fixed for you.
I've sent you an email regarding this please feel free to let me know if you've received the game.
Thanks
Boomerang
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Trusted Customer
9 years ago
Insane value for money, only downside is the waiting times for certain games every now and again, which I'm sure will get less common as the business grows.
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
5 star service
Brilliant customer care service, always been there to answer any questions I have had in the past, service is always speedy.
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Trusted Customer
9 years ago
It's great as my son can play a whole game very jockey so saves me money as don't have to keep buying games and he can try them out first brilliant service
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Trusted Customer
9 years ago
Improve the bad bits, keep the best bits!
There are certain quirks of the system that really bother me, and have cost me money, and while 'store credit' is great, I would rather have my money back or not have the problem in the first place....
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Andrew
Boomerang
9 years ago
Hello
Thanks for your feedback,
We're really pleased to head you've been getting a good service when speaking with us on Twitter and that we're able to fix any issue with you when you contact.
I'm sorry to hear you feel you've had some problems in the past. I've sent an email to you to discuss these put as of so far haven't had a response. If you've ever had an issue due to our service we will always make it right.
Thanks Boomerang
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Execellent Service!
love the service, when I have a query they are quick to respond and also try to resolve any issues in a proficient and timely manner. Would recommend them to anyone who wishes to rent!
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Trusted Customer
Nottingham
9 years ago
What Trusted Customer said about Boomerang:
Simply amazing
Amazing service from your team, every single problem or question is dealt with quickly and professionally, I fully recommend this to anyone and will 1000% keep up my subscription for the foreseeable...
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Best rental service
Just been a excellent service so far with no problems, I would recommend to anyone wanting to save a few quid playing games, very speedy service!
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Amazing service. Very fast delivery of games and amazing support super happy with the amazing service they offer many thanks.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
We're pleased to hear you enjoy the large selection of games we have across 12 different formats and the concept of renintg games and saving money.
We send everything out via 1st class Royal Mail which we expect to arrive in 1-3 days in line with Royal Mail timescales. I've reviewed your account and can see your last game was despatched to you on the 2nd of Sep and I hope this is with you now. We do have to allow 7 days before we can class a game as delayed, in the very rare incident a game is delayed or lost we move very quickly to get this fixed for you.
I've sent you an email regarding this please feel free to let me know if you've received the game.
Thanks