I had to phone multiple times to get through, the email negotiations for a refund were unnecessarily lengthened because they did not query DPD's disingenuous reports of their delivery and we never...
Read more
Casey
bakerdays
8 months ago
We’re truly sorry to hear about your experience and the frustration this has caused. We completely understand how upsetting it must have been to feel let down and not receive the service you expected. Please know we take feedback like this very seriously, and we’ve recently moved to a new and trusted courier to help prevent delivery issues in the future.
We’d really appreciate another chance to resolve this — please reach out to us at sales@bakerdays.com and our team will review your case as a priority.
Product reviews
Casey
bakerdays
8 months ago
We’re deeply sorry to hear about your experience and the distress this caused around such an important occasion. We completely understand how upsetting it must have been to deal with delivery errors. Please know we take this very seriously and we’ve recently moved to a new and trusted courier to help prevent situations like this in the future.
We’d really appreciate the opportunity to resolve this — please reach out to us at sales@bakerdays.com and our team will review your case as a priority.
Date of purchase: 04/06/2025
0
Share
MP
Mandy Powell
Feefo Verified
Mansfield
8 months ago
What Mandy Powell said about bakerdays:
Excellent didn’t expect to receive the cake after the wrong address was put on the order but they delivered it personally thank you so so much will definitely order from here again
Casey
bakerdays
8 months ago
Thank you so much for your fantastic 5-star review! 🎉 We’re thrilled everything worked out and that you were happy with the personal delivery. Your support means the world to us, and we look forward to baking for you again 💗
Product reviews
Casey
bakerdays
8 months ago
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted everything worked out and that you were happy with the service you received for such a special occasion. Your kind words mean so much to us, and we look forward to baking for you again 💗
Thank you so much for your 5-star review! 🎉 We’re thrilled you enjoyed it and truly appreciate your support 💗
Product reviews
Casey
bakerdays
8 months ago
Thank you so much for your lovely review! 🎉 We’re delighted you’ve enjoyed trying a variety of our items. Your support means so much to us, and we look forward to baking for you again 💗
Good response to the order which was delivered on time and to the design and lettering required.
Casey
bakerdays
8 months ago
Thank you so much for your lovely review! 🎉 We’re delighted you were happy with your order and delivery.
We’d love to know how we could make your experience a full 5-star one — please feel free to share your thoughts with us at sales@bakerdays.com so we can make your next experience even better
Product reviews
Casey
bakerdays
8 months ago
Thank you for your feedback. We’re pleased to hear you enjoyed the freshness and look of the cakes, but we’re very sorry to learn about the disappointment with their size. We do try to advertise our cakes as accurately as possible, and we’d love to know how we could turn your experience into a 5-star one — please feel free to share your thoughts with us at sales@bakerdays.com so we can ensure everything is perfect for you next time.
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted the cake helped make your friend’s 80th birthday celebration even more special. Your kind words mean so much to us, and we look forward to baking for you again 💗
Very good . They answered all my questions pre delivery.
Product reviews
Uploaded media
View all media (1)
Casey
bakerdays
8 months ago
Thank you so much for your wonderful 5-star review! 🎉 We’re delighted to know the cake stayed fresh and beautifully presented for your celebration. Your support means so much to us, and we look forward to baking for you again 💗
Cake didn't arrived.
I had to push for a refund but this has never been made
Casey
bakerdays
10 months ago
We're so sorry to hear that your cake never arrived and that your experience with our service has been so disappointing. We completely understand how frustrating and upsetting this must have been, especially when you were left to chase up a refund that hasn’t yet been resolved. This is not the standard of service we aim to offer, and we sincerely apologise.
Please email us directly at sales@bakerdays.com so we can urgently look into your case and make things right. We genuinely care about every customer’s experience, and your feedback is incredibly important in helping us improve. Thank you for bringing this to our attention, and we hope to have the opportunity to restore your trust in us.
Product reviews
Casey
bakerdays
9 months ago
We’re very sorry to hear about your experience. This isn’t the level of service we want for our customers, and we completely understand your frustration.
Please get in touch with us at sales@bakerdays.com so we can look into this and make things right.
I have only ever had one problem with delivery and on contacting Bakerdays it was ver efficiently sorted out. Normally the cakes arrive on the day requested. Very good!!
Casey
bakerdays
10 months ago
Thank you for your kind words! We're really pleased to hear you've enjoyed our cakes and that our team was able to resolve your delivery issue quickly and efficiently. It's great to know your orders usually arrive as expected. We appreciate your support — we look forward to your next order! 🎂😊✨
Product reviews
Uploaded media
View all media (1)
Casey
bakerdays
10 months ago
Thank you for your heartfelt review! We're absolutely thrilled to hear how much you and your grandchildren have enjoyed our cakes. It means the world to us that our designs and flavours have helped make their birthdays even more special. We're so glad the cakes arrived fresh and were enjoyed by everyone. Thank you for choosing bakerdays time and time again — we look forward to your next order! 🎂🎉
Reliable and delivered on time. Well packaged and cake was perfect. This was also the cheapest company that did the specific cake I wanted.
Casey
bakerdays
10 months ago
Thank you for the lovely review! We're glad to hear everything arrived on time, safely packaged, and exactly how you wanted it. It’s great to know we could offer both quality and value for your special cake. We appreciate your support — we look forward to your next order! 🎂😊
Product reviews
Casey
bakerdays
10 months ago
Thank you for your feedback! We're happy to hear your cake arrived quickly and just as described. It’s great to know we could offer what you were looking for at the best value. We appreciate your support — we look forward to your next order! 🎂🚚💛
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The bakerdays website makes it simple to create your own special design of cake. Choose a size and flavour, then add your special message! If you order before 2pm, we can deliver your cake the next working day, virtually anywhere in the UK. All of our letterbox cakes come complete with candles and balloons and our large cakes come with a cake slicer.