Super pretty website and selection of jewellery really easy to shop
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kelly cartwright
4 years ago
Date of purchase: 05/04/2021
What kelly cartwright said about Astrid and Miyu:
Website is easy to navigate. Fast delivery . Bought three sets of earring and totally in love with them. Top quality earrings, look amazing had so many compliments.
Absolutely beautiful products — so dainty and delicate, exactly what I was looking for! Can’t wait to try them in my ear. Came quickly and packaged beautifully.
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks so much for leaving us a review.
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Quality of jewellery is poor and customer service is poor
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks for taking the time to leave us a review.
I am sorry to see you received a faulty item, and you felt the items were of poor quality. I can see a member of the team helped with your query and processed the refund within the timeframe stated online.
We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Product reviews
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks for leaving us a review.
We do ensure to include the measurements in the product description, so the length of the necklace is stated prior to purchasing, as well as picturing the item alongside a number of other necklaces to give an indication for styling options and sizing :)
A&M x
Maddie
Astrid and Miyu
4 years ago
Hey,
Thanks for taking the time to leave us a review.
I am sorry to hear you have had a bad experience with one of our items. I can see a member of the team helped to resolve this :)
A&M x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
