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Astrid and Miyu Reviews | Customer Service Reviews for https://www.feefo.com/reviews/astrid-and-miyu | Feefo

Displaying all 7,879 reviews

Trusted Customer

4 years ago

Date of purchase: 28/03/2021

Great necklace, lovely packaging and swift delivery.

Great experience, the necklace was loved and great quality

Bailee Munson

Astrid and Miyu

4 years ago

Hey, Thanks so much for leaving us a review, Glad to hear you enjoyed the service and packaging. Thanks for shopping with us :) A&M x

Clodagh Mullan

4 years ago

Date of purchase: 11/04/2021

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What Clodagh Mullan said about Astrid and Miyu:

Didn’t last two day

I loved it when I first put it on but I came off the first night I slept. This happened again the next night and the clasp no longer seems to be working as the earring has bent. Not what I expected...

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Hannah

Astrid and Miyu

4 years ago

Hi Clodagh, I am so sorry to hear that your jewellery has bent out of shape. I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the photos and we will help sort it ASAP. Kind regards, A&M x

Product reviews

Angela Lloyd-Jones

Sutton In ashfield

4 years ago

Date of purchase: 27/03/2021

What Angela Lloyd-Jones said about Astrid and Miyu:

Love the Earrings and ring to match Good quality product

Great service throughout Lovely product

Bailee Munson

Astrid and Miyu

4 years ago

Hey Angela, Thanks so much for leaving us a review, Glad to hear you loved your jewellery and thanks for shopping with us :) A&M x

Product reviews

Bethan Davies

4 years ago

Date of purchase: 01/04/2021

What Bethan Davies said about Astrid and Miyu:

Great products and great service

Bailee Munson

Astrid and Miyu

4 years ago

Hey Bethan, Thanks so much for leaving us a review, Glad to hear you loved your jewellery and service you received! Thanks for shopping with us :) A&M x

Product reviews

Charlotte Coady

4 years ago

Date of purchase: 27/03/2021

What Charlotte Coady said about Astrid and Miyu:

Please reply to me!!

I received an earring that didn't close properly, I've just sent my fourth email to find out how is best to proceed with the return. Terrible customer service.

Bailee Munson

Astrid and Miyu

4 years ago

Hi Charlotte, I am so sorry to hear that your jewellery isn't closing properly. I have searched our system with your name, email address, and order number but can't find any emails. Please could you pop an email over to customercare@astridandmiyu.com with the order information and we will help sort it ASAP. Kind regards, A&M x

Product reviews

Carol Morris

4 years ago

Date of purchase: 10/04/2021

What Carol Morris said about Astrid and Miyu:

Brilliant service. Bought necklace as a present for my sons fiance. She was thrilled to bits with them

Bailee Munson

Astrid and Miyu

4 years ago

Hey Carol, Thanks so much for leaving us a review, Glad to hear you enjoyed the service and the gift was well received! Thanks for shopping with us :) A&M x

Product reviews

chloe

4 years ago

Date of purchase: 10/04/2021

What chloe said about Astrid and Miyu:

Bad customer service

Customer service has been completely incompetent I’ve ended up spending double fixing your mistake and everyone I’ve spoken to in relation to this has been rude you responded to my last review...

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Jasmine Wright

4 years ago

Date of purchase: 10/04/2021

What Jasmine Wright said about Astrid and Miyu:

Still waiting on my refund

Maddie

Astrid and Miyu

4 years ago

Hey, Thanks for leaving us a review. Our website states our returns time is 10-14 working days from us receiving the item. If you are waiting beyond this time, please contact customercare@astridandmiyu.com :) A&M x

Product reviews

Hannah Bonney

4 years ago

Date of purchase: 24/03/2021

What Hannah Bonney said about Astrid and Miyu:

Just fab.

I love the huggies! My order arrived really quickly, the packaging was beautiful and the earrings themselves are just stunning - I wear them every day!

Maddie

Astrid and Miyu

4 years ago

Hey, Thanks so much for leaving us a review. Glad to hear you enjoyed the experience and thanks for shopping with us :) A&M x

Product reviews

Karen Taylor

4 years ago

Date of purchase: 05/04/2021

What Karen Taylor said about Astrid and Miyu:

Beautiful ear cuff.

This ear cuff is beautiful,so glad I ordered. Fast efficient delivery and well packed. Will be purchasing more from here.

Maddie

Astrid and Miyu

4 years ago

Hey, Thanks so much for leaving us a review. Glad to hear you enjoyed the experience and thanks for shopping with us :) A&M x

Product reviews

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About Astrid and Miyu

Astrid & Miyu designers of unique, timeless, classical quality jewellery

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+448081649746

Edinburgh House, Unit 203, 170 Kennington Lane, London, Greater London, SE11 5DP, United Kingdom

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Astrid and Miyu Reviews

Simple Conch Hoop in GoldMore reviews of this product (11)View product websiteIt bent within two days and I have had no response from customer care.

Elemental Hoops in GoldMore reviews of this product (10)View product websiteLove the colour and they looked lovely when I wore them

Flora Tiny Barbell in GoldMore reviews of this product (15)View product websiteThe cutest little barbell stud, I love it

Rope Charm Hoops in GoldMore reviews of this product (20)View product websiteGorgeous earrings and such good quality

Mystic Simple Huggies in GoldMore reviews of this product (107)View product websiteOne arrived and wouldn't close properly, I've had to contact customer service four times with no reply.

Crystal Jewelled Huggies in GoldMore reviews of this product (34)View product websiteI got these earrings and all was fine, lovely product.

Basic Small Beaded Choker in GoldMore reviews of this product (18)View product websiteVery petite and looks so elegant

Embrace Pendant Necklace in GoldMore reviews of this product (3)View product websiteBeautiful necklace well made

Simple Wishbone Ear Cuff in SilverMore reviews of this product (32)View product websiteDidn’t need product so returned after I found original I was only purchasing as replacement

Limited PackagingMore reviews of this product (96)View product websiteSo cute! Great for keeping my things organised

Emerald Green Jewelled Huggies in GoldMore reviews of this product (5)View product websiteSo pretty, really comfy, perfect every day earrings.

Rope Ear Cuff in SilverMore reviews of this product (4)View product websiteReally comfy - doesn't pinch at all, and it looks great

Mystic Star Ear Cuff in GoldMore reviews of this product (28)View product websiteBeautiful ear cuff,will definitely be buying more from here.

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