Merchant Logo
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

1,639

155

45

7

26

1,872

ratings over the past year

Displaying all 5,129 reviews
CT
Carla Taylor
Sunriver
3 hours ago
Date of purchase: 05/16/2025
What Carla Taylor said about WEBS:
Bamboo Pop Yarn is fabulous!
Fast, efficient, reasonable shipping prices too.
Product reviews

0
Share
JK
Joy Kole
New Jersey
5 hours ago
Date of purchase: 05/08/2025
What Joy Kole said about WEBS:
Big fan of WEBS
Webs people are exceptionally knowledgeable and friendly. They've helped in the past and were wonderful the one time I actually went to the store in MA. My order came promptly and was perfect. Thank...

Read all
Product reviews

0
Share
MA
Margaret
Austin, Texas
22 hours ago
Date of purchase: 05/16/2025
What Margaret said about WEBS:
Love This Yarn
My yarn arrived exactly when they said it would, it was well packaged, and in great condition.
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 05/06/2025
WEBS delivers!
Stellar service. My yarn arrived 4 days after I placed my order, and WEBS was able to match it to the dye lot I requested.
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 05/06/2025
Needle
I received the needle in good condition and in a timely manner.
0
Share
Trusted Customer
1 day ago
Date of purchase: 05/15/2025
Average yarn that feels more like generic wool
Great service and quick delivery.
Merchant Logo
Maria Zh
WEBS
2 hours ago
Hello, Thank you for your feedback! We're glad to hear you were happy with the service and delivery. If you have any further thoughts about the yarn or need help finding something more suited to your preferences, feel free to reach out. Best wishes, Mary and the WEBS Customer Service Team WEBS® / America's Yarn Store® www.yarn.com customerservice@yarn.com 1.800.367.9327
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 05/15/2025
Great product
Efficient
Product reviews

0
Share
TP
Tilly Perry
Halls, TN 38040
1 day ago
Date of purchase: 05/14/2025
What Tilly Perry said about WEBS:
Opinionated knitter
Service is good, but I am NOT someone who returns orders. I usually accept that the mistake is mine as I read, study and slowly make a decision to purchase or not to purchase. It helps that I have...

Read all
Merchant Logo
Maria Zh
WEBS
2 hours ago
Hello Tilly, Thank you for your feedback! We truly appreciate your thoughtful approach and your long-standing experience with knitting — 61 years is incredible! We're glad to hear you're happy with our service, and we're always here if you ever need assistance. Best wishes, Mary and the WEBS Customer Service Team WEBS® / America's Yarn Store® www.yarn.com customerservice@yarn.com 1.800.367.9327
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 05/09/2025
WEBS rocks!
Fast shipping and they were happy to match dyelots to a previous purchase!
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 05/12/2025
Delightful yarn
Always great service.
Product reviews

0
Share
About WEBS
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
Read all
WEBS - America's Yarn Store, 6 Industrial Parkway, Easthampton, Massachusetts, MA 01027, United States
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About WEBS
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.