The website is confusing
And
I like to take my time and evaluate my purchase
Colors and price etc
It is so annoying the system keeps asking ,encouraging me to complete the order
It is not supportive...
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Maria Zh
WEBS
1 day ago
Hello,
Thank you for your feedback — we really appreciate you taking the time to share your experience.
I'm sorry to hear that the website felt confusing and the prompts were disruptive. We understand how important it is to have a calm and supportive environment when making creative decisions, and we’ll pass your comments along to our team for consideration as we continue to improve the shopping experience.
Best wishes,
Mary and the WEBS Customer Service Team
Product reviews
Maria Zh
WEBS
1 day ago
Thanks so much for your feedback!
We're glad to hear you’re enjoying the yarn and the color selection.
Happy crafting!
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.