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Rated
Excellent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Service
4.5
/5
Product
4.5
/5

5

4

3

2

1

3,482

957

283

97

155

4,974

ratings over the past year

Displaying all 7,395 reviews
LI
Linda
1 year ago
Date of purchase: 04/07/2024
What Linda said about Wightlink:
Expensive !
Very expensive for a day return. Actual service at the ports and on the ferry was good.
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Charlotte
Wightlink
1 year ago
Hello Linda, Thank you for your review. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Your feedback will be taken into consideration so thank you once again for taking the time to share this with us.
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Trusted Customer
1 year ago
Date of purchase: 04/10/2024
easy
very easy to book
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Charlotte
Wightlink
1 year ago
Hello, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you found it so easy to use with each step being straightforward. We hope you're looking forward to your trip as we are certainly looking forward to welcoming you onboard with us.
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JO
John
1 year ago
Date of purchase: 04/13/2024
What John said about Wightlink:
As always safe secure service with helpful staff
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Charlotte
Wightlink
1 year ago
Hello John, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and that the staff were so helpful. We look forward to welcoming you onboard again soon.
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RI
Richard
1 year ago
Date of purchase: 04/13/2024
What Richard said about Wightlink:
Convenient, clean, comfortable but costly.
The sailing was on time and the ferry clean and comfortable but expensive for pensioners like us who have family on the Isle of Wight so frequently visit.
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Charlotte
Wightlink
1 year ago
Hello Richard, Thank you for taking the time to share your feedback with us. I pleased that you enjoyed your crossing with Wightlink however, I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 04/08/2024
Good service but very expensive
Good service but far too expensive.
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Charlotte
Wightlink
1 year ago
Hello and thank you for your feedback. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you again and hope to see you onboard soon.
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Trusted Customer
1 year ago
Date of purchase: 04/08/2024
Missed my crossing
Missed my crossing due to traffic queuing on the road outside the Portsmouth terminal However I was put on the next crossing after the team changed my crossing time My return crossing from Yarmouth...

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Charlotte
Wightlink
1 year ago
Hello and thank you for taking the time to share your experience with us. Our teams will always try their best to help where they can and it's great they were able to accomodate you on the next crossing. I am lad you enjoyed sailing with Wightlink and we hope to see you again soon.
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MA
Martin
1 year ago
Date of purchase: 04/13/2024
What Martin said about Wightlink:
A busy but reliable sailing
A most reliable and comfortable experience. Very expensive but that's business I guess.
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Charlotte
Wightlink
1 year ago
Hello Martin, Thank you for your review. We're very happy to hear you enjoyed travelling with Wightlink and found it to be a reliable and comfortable experience. We look forward to welcoming you onboard again soon.
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MA
Martyn
1 year ago
Date of purchase: 04/09/2024
What Martyn said about Wightlink:
Smooth ferry crossing.
Ferry ran on time. Easy access on and off ferry. Passenger comfort could be enhanced by more comfortable seating. Plenty of room to move around. Allowed to join an earlier ferry which hadn’t...

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Charlotte
Wightlink
1 year ago
Hello Martyn, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. However, your feedback regarding the seats have been noted. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.
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Trusted Customer
1 year ago
Date of purchase: 04/12/2024
Efficient service
Efficient service and ferries on time
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Charlotte
Wightlink
1 year ago
Hello and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and we look forward to welcoming you onboard again soon.
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Trusted Customer
1 year ago
Date of purchase: 04/12/2024
Website Needs Work
Website slow and clunky
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Charlotte
Wightlink
1 year ago
Good morning, Thank you for taking the time to share your feedback regarding our website. I am sorry that you found it so slow, which has been noted as we continue to look for ways we can improve our service. We are looking forward to welcoming you onboard soon.
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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About Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.