Wightlink Reviews

Hello Carlton, Thank you for taking the time to share your experience of travelling with Wightlink. I'm pleased to see the staff were so helpful and accommodating with getting you on to an earlier crossing on your return journey. See you again soon where we hope to continue to provide an enjoyable service.

Hello Heather, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.

Hello Lee, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found my colleagues to be helpful, friendly and informative. We look forward to welcoming you onboard again soon.

Hello, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be helpful. We look forward to seeing you onboard again soon.

Hello Stephen, Thank you for sharing your experience of travelling with us. I am sorry for the changes to your booking. As you were delayed by 60 minutes you would be due compensation for the delay you encountered. You can apply for compensation by visiting the Contact Us page on our website. My apologies once again for any inconvenience caused. I do hope we will see you onboard again soon.

Hello, Thank you for your review. We look forward to seeing you onboard again soon.

Hello Shirley, Thank you for taking the time to share your feedback with us. I am sorry that you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello, Thank you for sharing your experience of travelling with us. I am sorry that you found it difficult to disembark the ferry with a pushchair. Unfortunately as passenger disembark via the vehicle deck on our Portsmouth - Fishbourne service, passengers do need to navigate between vehicles to make their way to the front of the ferry to disembark before vehicles, which I appreciate can be difficult or not possible with a pushchair as some vehicles may need to disembark the ferry first to provide a clear route to disembark. I am sorry for any inconvenience this causes. Thank you once again for taking the time to share your feedback with us. We look forward to welcoming you onboard again soon.

Hello Phill, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams to be friendly. We look forward to seeing you onboard again soon.

Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.