What Matthew Butler said about West Brom Building Society:
Excellent Customer Service
I'd like to say a huge thank you to Daljit *Personal information removed by Feefo* for all of her help throughout the process. She took the time to explain everything clearly, especially the parts I...
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Jo
West Brom Building Society
18 days ago
Thanks Matthew, for your wonderful feedback. I’m delighted to hear Daljit made the process so clear and straightforward, taking the time to explain everything so you felt confident each step of the way. Your kind words mean a lot, and I’ll share these with Daljit. Thanks for recommending both Daljit and us. - Jo
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RM
Ronald Morgan
Feefo Verified
GBR
21 days ago
What Ronald Morgan said about West Brom Building Society:
excellent service, very friendly and helpful, provided me with the information and service I needed and made suggestions to help me achieve my goals and to make sure my needs were fulfilled
Laj
West Brom Building Society
21 days ago
Hi Ronald, I’m pleased to hear you received such excellent and friendly service and my colleague was able to provide the information you needed whilst offering suggestions to help you work towards your goals. I appreciate your lovely feedback. Thanks-Laj
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Cheryl Douglas
Feefo Verified
GBR
22 days ago
What Cheryl Douglas said about West Brom Building Society:
Excellent, helpful
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NB
Nina Begum
Feefo Verified
GBR
22 days ago
What Nina Begum said about West Brom Building Society:
Excellent staff members polite and professional.
Excellent staff members polite and professional.
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Trusted Customer
Feefo Verified
22 days ago
No waiting time and the cashier was pleasant
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Trusted Customer
Feefo Verified
22 days ago
Very good
It was a very informative experience.
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Trusted Customer
Feefo Verified
22 days ago
Helpful staff
Very professional and easy to do what is required
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Trusted Customer
Feefo Verified
22 days ago
Information about product
Very helpful very polite
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IB
Ian Bosworth
Feefo Verified
GBR
22 days ago
What Ian Bosworth said about West Brom Building Society:
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.