Saved with the West Brom as they had a good savings rate but for a fixed time, At the end of the fixed period they proposed automatically moving our money to the worst savings account in their...
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Trusted Customer
Feefo Verified
1 year ago
Remortgage advice from Usma was extremely helpful
The lady I spoke to Usma was lovely, very helpful. Explained everything in full. Went through everything in fine detail and fully understood everything she said. If I need any further help I would...
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RB
Ritchie Bell
Feefo Verified
Lords Wood
1 year ago
What Ritchie Bell said about West Brom Building Society:
Very helpful
Robert is very knowledgable, helpful and understanding of a vast array of situations. Making the process of mortgage porting sound simpler and transparent.
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Trusted Customer
Feefo Verified
1 year ago
Cashier
First class cashier very friendly pleasent polite and very helpful.
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Trusted Customer
Feefo Verified
1 year ago
The agent I dealt with was very capable and dealt with my request effectively and efficiently
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Trusted Customer
Feefo Verified
1 year ago
Welcoming, friendly and helpful service
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Trusted Customer
Feefo Verified
1 year ago
friendly helpful staff
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Trusted Customer
Feefo Verified
1 year ago
Excelent
Excellent service
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Trusted Customer
Feefo Verified
1 year ago
Top Service
Excellent, Did not have to wait for my call to be answered. The staff were very helpful and was directed to the right department who sorted my query very efficiently.
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Trusted Customer
Feefo Verified
1 year ago
Excellent service from WBBS today.
The person who dealt with me was polite, knowledgeable and very pleasant. She helped me transfer money from one account to another effortlessly.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At the West Brom, we know solid futures don’t happen overnight. So, whether you’re looking to own your first home or have savings you can rely on, we’ll do everything we can to help you build the life you want – bit by bit. Our desire to do the right thing, not just the easy thing, has always been important to us, and working with Feefo to listen to what our customers have to say will help us to know how we're doing and where we could improve.