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Viator Reviews

https://www.viator.com

Rated

Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service

4.6

/5

5

4

3

2

1

6,741

865

163

119

496

8,384

ratings over the past year

Displaying all 42,347 reviews

PM

Pelonomi Mookapilo

Kimberley

8 months ago

Date of purchase: 12/23/2024

0

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Trusted Customer

8 months ago

Date of purchase: 12/23/2024

Easy to navigate. Many different options provided depending how much time, or money you want to commit.

0

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Trusted Customer

8 months ago

Date of purchase: 12/24/2024

Good online and live service

Excellent private transport from PTY. When the web page for booking it was not working as expected, the online chat was able to recommend options and the agent who I called was quickly able to get us...

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0

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KT

Kellyn Heller Travels

Fort Myers

8 months ago

Date of purchase: 12/25/2024

What Kellyn Heller Travels said about Viator:

Have successfully used Viator all over the world!

I’ve used Viator for years, as I appreciate having support available in English at any time, the ease of booking, and their vetting of legitimate vendors.

0

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AT

Ahmad Tuwet

8 months ago

Date of purchase: 12/25/2024

What Ahmad Tuwet said about Viator:

Good.

0

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Trusted Customer

8 months ago

Date of purchase: 12/23/2024

0

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SF

Shannon Folsom

8 months ago

Date of purchase: 12/03/2024

0

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RV

Rosario Vega

Costa Rica

8 months ago

Date of purchase: 12/05/2024

0

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Trusted Customer

8 months ago

Date of purchase: 12/25/2024

0

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OM

Oana Miller

Las Vegas

8 months ago

Date of purchase: 12/24/2024

What Oana Miller said about Viator:

Viator is not a good choice when booking with a small time frame

I tried to book two different tours with Viator and both fell through.

Viator Customer Relations

Viator

8 months ago

Hi Oana, We're really sorry to hear that you feel this way. We take feedback like this seriously and would love the chance to learn more about your experience and see how we can make things right. Please send us a direct message or call us on (888) 680-1640 with more details so we can look into it and assist you further. Thanks for bringing this to our attention – your satisfaction is important to us, and we’re here to help! Best regards, Kaoru

0

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About Viator

No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.

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1 (781) 800-5000

400 First Avenue, Needham, Massachusetts, 02494, United States