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Viator Reviews

https://www.viator.com

EXCELLENT

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service

4.5

7,529

845

162

157

653

9,346

ratings over the past year

Displaying all 50,776 reviews

Trusted Customer

7 years ago

What Trusted Customer said about Viator:

Very user friendly

Trusted Customer

Springville CA

7 years ago

What Trusted Customer said about Viator:

Viator Rocks!

I used Viator 2 years ago for my trip to Europe. The tours were so easy to book and had no problem redeeming my vouchers in all three countries. I have purchased several Viator tours for my upcoming...

Trusted Customer

7 years ago

What Trusted Customer said about Viator:

I was not asked the appropriate questions. There was a problem with the tour company and sizing. It would have saved me some time if I had been able to answer those questions before booking.

Jennifer W at Viator Customer Relations

Viator

7 years ago

Hello Jane.Thank you very much for your feedback. We are sorry to hear that had a problems with your reservation but are happy to see that you and the supplier have been able to make some arrangement .

Your feedback is very important us and we will definitely use it to make improvements.

Trusted Customer

7 years ago

Easy

Super easy to search and book online!

Trusted Customer

Montréal

7 years ago

What Trusted Customer said about Viator:

Viator: Un service indispensable à mes voyages!

Il est facile de faire une recherche pour presque n'importe où dans le monde pour des excursions ou activités intéressantes. Le choix est simplifié par les observations et commentaires et photos des...

Trusted Customer

7 years ago

The Viator site is easy to use for novice techies. I had no problem finding excursions for my upcoming Viking cruise and Budapest visit. My only confusion is the Budapest pass. On your site it...

Trusted Customer

7 years ago

Your service is fantastic

The ability to cancel and change dates on tours is great when putting together a trip. No charge cancellations is fantastic

Trusted Customer

7 years ago

Don"t provide service to Historic Trolley Tours of Newpirt, RI. You need to call me for an explanation.

Jennifer W at Viator Customer Relations

Viator

7 years ago

Dear Valued Viator Customer, Thank you very much for your feedback. We are truly sorry that your experience was not great on this occasion. We will be addressing your concerns directly with our supplier and our customer relations department will reach out to you as well by email.

Trusted Customer

7 years ago