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Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

5,934

772

145

102

436

7,389

ratings over the past year

Displaying all 41,352 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 01/04/2018
What Trusted Customer said about Viator:
Viator is so helpful to novice travelers to Europe!
The representatives that we spoke with were very helpful and knowledgeable. They were also very patient with us as novice travelers to Europe!
TC
Trusted Customer
7 years ago
Date of purchase: 12/31/2017
What Trusted Customer said about Viator:
I never got the chance because this bus was not running the day I purchased for so I had to purchase on the spot tickets for the duke decker bus tour
TC
Trusted Customer
Paphos Cyprus
7 years ago
Date of purchase: 01/04/2018
What Trusted Customer said about Viator:
Prompt Online E-Ticket Service
Used this service based on Reviews and customer testimonials. Glad to have joined Viator and thrilled to have been offered 10% discount on my first arranged trip for May 2018 with them. Now in the...

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Trusted Customer
7 years ago
Date of purchase: 01/01/2018
Expensive but worth it
Knowledgeable guide, varied sites and excellent pace
TC
Trusted Customer
Australia
7 years ago
Date of purchase: 01/02/2018
What Trusted Customer said about Viator:
Trustworthy & Reliable
Ease of booking & instant reply. I actually book tours whilst walking the streets of my holiday destination eg Milan, Venice. Have used for a number of years now & wouldn’t leave home without them.
TC
Trusted Customer
7 years ago
Date of purchase: 01/04/2018
What Trusted Customer said about Viator:
I thought I purchased a round trip to and from the hotel. I only got vouchers for to the hotel. Can you explain what happened to the return voucher. My phone is
Trusted Customer
7 years ago
Date of purchase: 01/04/2018
I like the detailed descriptions of the tour and letting you know what is included and what isn’t. We haven’t done the trip yet so can’t say how things will turn out.
TC
Trusted Customer
Brisbane
7 years ago
Date of purchase: 01/04/2018
What Trusted Customer said about Viator:
Very disappointed
They charged an incorrect amount for the booking and communicated with a wrong email address.Fixing the problem proved time consuming difficult and frustrating and as yet is not concluded.
Trusted Customer
7 years ago
Date of purchase: 12/30/2017
Easy to change bookings
TC
Trusted Customer
7 years ago
Date of purchase: 01/04/2018
What Trusted Customer said about Viator:
Easy to use
Easy to use
About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.