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Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

6,038

782

147

107

449

7,523

ratings over the past year

Displaying all 41,487 reviews
TC
Trusted Customer
7 years ago
Date of purchase: 01/25/2018
What Trusted Customer said about Viator:
I didn't go on the trip and it wasn't me that signed up. Can I please get a refund?
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TC
Trusted Customer
7 years ago
Date of purchase: 01/27/2018
What Trusted Customer said about Viator:
I was very disappointed with being lead to beleive I would get a discount when I joined up but didn't get it and could not find how to claim it. So I booked other excursions with a different company
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TC
Trusted Customer
7 years ago
Date of purchase: 01/26/2018
What Trusted Customer said about Viator:
Amazing trip and the tour guide was very sweet and kind! Literally couldn’t be better!
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TC
Trusted Customer
7 years ago
Date of purchase: 01/27/2018
What Trusted Customer said about Viator:
I tried to book a tour of the Eifell Tower but the month of May could not be booked. I have booked several attractions for April / May 2018 but your tour of the most important tourist attraction in...

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TC
Trusted Customer
7 years ago
Date of purchase: 01/27/2018
What Trusted Customer said about Viator:
A most positive experience
Agent was kind,courteous,informative and most helpful
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TC
Trusted Customer
7 years ago
Date of purchase: 01/25/2018
What Trusted Customer said about Viator:
Viator's tour guides add to the tour experience.
The telephone agent was polite, friendly and knowledgeable. He looked after what I wanted to book, and was quite helpful with suggestions for which level would suit my needs. I would recommend...

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Trusted Customer
7 years ago
Date of purchase: 01/27/2018
Not helpful
the rep did not solve my problem of not being able to log on. she told me to email viator. I still have not heard back.
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TC
Trusted Customer
7 years ago
Date of purchase: 01/27/2018
What Trusted Customer said about Viator:
Not bad but Booked 27 Jan trip not til 24 Feb how can I rate something I have not done yet
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Trusted Customer
7 years ago
Date of purchase: 01/27/2018
pur guide was very nice. it did not include interesting historical facts. the last part through treveso was just her talkiimg about food.
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Trusted Customer
7 years ago
Date of purchase: 01/27/2018
Very easy and lots of options to choose from. Pricing pretty much what i expected.
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.