Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

5,226

700

124

90

390

6,530

ratings over the past year

40,499 out of 40,487 reviews
MH
Maria Horrigan
7 years ago
Date of purchase: 12/20/2017
What Maria Horrigan said about Viator:
The site was very easy to use, I always book with Viator.
0
Share
See full customer review
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
On to the Gardens
It was easy to do and had good instructions of where to go to get the trip .
0
Share
See full customer review
CA
Carol
Mercer Island, WA
7 years ago
Date of purchase: 12/20/2017
What Carol said about Viator:
They explained the difference between 2 trips that seemed very similar and didn't try to sell me the more expensive one.
0
Share
See full customer review
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Ease of use
0
Share
See full customer review
HS
Hope Driver-Shepherd
7 years ago
Date of purchase: 12/20/2017
What Hope Driver-Shepherd said about Viator:
No request is to much trouble
They went out of their way to ensure my timetable was utilised. They phoned to ensure the correct trip had been selected. The service was much better than going to a physical store. The experience...

Read all
0
Share
See full customer review
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Tour guide didn’t show up
I* don’t normally write reviews but I* was incredibly disatisfied with this company. Our tour guide didn’t even bother to show up and we waited for 30 minutes. Also, considering we were only in town...

Read all
0
Share
See full customer review
LR
Linda Rousos
7 years ago
Date of purchase: 12/20/2017
What Linda Rousos said about Viator:
Easy Registration, Helpful Info
The site and registration process are user friendly. The information provided with the tour voucher is very helpful. I'm looking forward to the tour in Thailand next month.
0
Share
See full customer review
PT
Peter Thompson
7 years ago
Date of purchase: 12/20/2017
What Peter Thompson said about Viator:
Easy process to make a booking.
The various tours were quite extensive and gave many options. The booking process was easy.
0
Share
See full customer review
LF
Lesley Fordham
7 years ago
Date of purchase: 12/20/2017
What Lesley Fordham said about Viator:
The pick up details came through very promptly. I only hope that the actual day is good.
0
Share
See full customer review
Trusted Customer
7 years ago
Date of purchase: 12/20/2017
Good experience
The site was informative and easy to use.
0
Share
See full customer review
Not received a review invite?
About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
Read all
1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.