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Viator Reviews

https://www.viator.com
Rated
Excellent

No matter where you are in the world, you can count on Viator for booking memorable tours and activities.

Service
4.6
/5

5

4

3

2

1

5,120

682

119

85

377

6,383

ratings over the past year

Displaying all 40,347 reviews
Trusted Customer
1 hour ago
Date of purchase: 06/26/2025
Easy to communicate when booking. Guides and drivers are excellent.
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Valerii Naida
2 hours ago
Date of purchase: 06/26/2025
What Valerii Naida said about Viator:
From Travel Platform to Tourist Trap
An unbelievable haven for scammers and rip-off artists. Just look at the listings you’re posting — take Paris, for example. You’ve created a platform that enables people to be deceived. There’s zero...

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Trusted Customer
6 hours ago
Date of purchase: 01/25/2025
Illegal conduct on their part.
I booked a reserve now and paid later tour.. I never paid for the tour and I never gave authorization for them to charge my credit card. Now they refuse to refund the unauthorized charge of $1300.. I...

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Trusted Customer
6 hours ago
Date of purchase: 06/24/2025
To early to give a full review.
So far so good, the actual excursions will tell the tale.
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MF
Michelle Fuentes
6 hours ago
Date of purchase: 06/26/2025
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Trusted Customer
6 hours ago
Date of purchase: 06/26/2025
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Trusted Customer
9 hours ago
Date of purchase: 06/26/2025
Online booking
Easy to use. Contact via email good. Not yet completed the activity so am only able to comment on website and booking online
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Trusted Customer
11 hours ago
Date of purchase: 06/26/2025
Easy to use
Easy to use. Easy to cancel or change a booking if you need to.
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VI
Vicki
Orange
11 hours ago
Date of purchase: 06/26/2025
What Vicki said about Viator:
Dependable service
Quick service, let me schedule and pay later. Many options to choose from.
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JK
John Kusick
Waikiki
13 hours ago
Date of purchase: 06/26/2025
What John Kusick said about Viator:
Full info support on transaction
Excellent follow through.
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.
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1 (781) 800-5000
400 First Avenue, Needham, Massachusetts, 02494, United States
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About Viator
No matter where you are in the world, you can count on Viator for booking memorable tours and activities. But this is no ordinary site for booking travel--with flexible cancellation, affordable payment plans, and around-the-clock customer service. We make it easy so you can focus on the fun stuff.