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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

81

3

1

1

3

89

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
Trusted Customer
1 year ago
Date of purchase: 04/09/2024
Great jumpers
I love the Trotters jumpers with cars on them. My grandsons love them too but two of them are now too old for them!
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Ben
Trotters
1 year ago
You’ve taken the time to leave us feedback and we really appreciate your efforts. We are really pleased to learn that you were happy with your recent shopping experience with Trotters and love our knitwear. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 04/08/2024
Happy purchases!
Very efficient - easy to respond to telephone calls about the collection of the goods.
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Ben
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very helpful to us and we are delighted that you were happy with the products and service received. We aim to deliver the same quality of service to you again in the future and thank you again for sharing your shopping experience Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 04/02/2024
Beautiful boots for a great price!
The boots are beautiful and fantastic quality for a great price - trotters is not somewhere I usually go as I thought they were very expensive, but these were perfectly affordable and my daughter...

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Ben
Trotters
1 year ago
Thank you so much for your feedback. We are happy that you were both pleased with the quality and price of your recent boots and look forward to delighting you with the same quality and service in the future. Thank you again for sharing your feedback. Many thanks, Trotters Customer Service
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PG
Paola Gjonaj
1 year ago
Date of purchase: 04/02/2024
Uploaded media
What Paola Gjonaj said about Trotters:
Lovely product 💙💙💙
Lovely product 💙💙💙really recommend this product to all friends
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Ben
Trotters
1 year ago
Thank you for your lovely comments. At Trotters, we strive to ensure that our products and service meet with our customer’s expectations and we are particularly happy that you have liked your item and are able to recommend this. Your feedback really is invaluable and we thank you again for taking the time to share this. Many thanks,Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 04/01/2024
Fast delivery
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Ben
Trotters
1 year ago
You’ve taken the time to leave us feedback and we really appreciate your efforts. We are delighted you were happy with your recent shopping experience with Trotters and aim to deliver the same quality of service to you again in the future .Many thanks, Trotters Customer Service
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NI
Nancy Ibrahim
1 year ago
Date of purchase: 03/31/2024
What Nancy Ibrahim said about Trotters:
Good collection and materials
Good collection, good materials and Trustable
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Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback and we really appreciate your efforts. In particular we are pleased to learn that you were happy with your recent shopping experience with Trotters. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 01/15/2024
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No issues with the service
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the and service during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 03/20/2024
Generally good level of service
Have always rated Trotters customer service. Delivery speed still slightly slower than mainstream competitors.
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Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 03/25/2024
Ordering was straightforward and delivery prompt, the clothes were well presented and nicely packed. The red cardigan is soft and cosy and the green Scottie dog jumper perfectly adorable!
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 03/16/2024
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.