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Trotters Reviews

https://www.trotters.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

79

3

1

1

3

87

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
LB
Lorraine Baker
1 year ago
Date of purchase: 03/20/2024
What Lorraine Baker said about Trotters:
Smart rugby shirt
Super quality rugby shirt. Quick delivery. My grandson looks very smart and the fit was perfect.
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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DM
Dorothy Mccusker
1 year ago
Date of purchase: 03/15/2024
What Dorothy Mccusker said about Trotters:
Professional.
Really good customer service. Helped me with tracking the parcel to Hong Kong from the U.K.
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Customer Service
Trotters
1 year ago
Thank you for your lovely comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and we are particularly happy when you tell us that you were satisfied with the assistance and knowledge of our staff. We aim to please and we are very grateful that you have taken the time to share your experience on what is to us a very important aspect of the service we offer. Many thanks, Trotters Customer Service
DM
Dorothy Mccusker
1 year ago
Thanks again!
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KK
Karima Khorchi
1 year ago
Date of purchase: 03/15/2024
What Karima Khorchi said about Trotters:
I like the dress, my girls like a princesses
Excellent service, they put lollipop 🍭 😀 for my daughter in side my order, thank you so much I love the dress
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Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
KK
Karima Khorchi
1 year ago
Thanks 😊
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MK
Mary Kelley
1 year ago
Date of purchase: 03/18/2024
What Mary Kelley said about Trotters:
Not to be beaten on merchandise or Customer Service.
Everything is first class . All their products and their Customer Service. I wouldn’t shop anywhere else
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Customer Service
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
MK
Mary Kelley
1 year ago
Thank you as you are the first company to respond to my asked for review and I’m not at all surprised.
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Trusted Customer
1 year ago
Date of purchase: 03/17/2024
Accuei en boutique desagreable
Accueil au magasin
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Ben
Trotters
1 year ago
Thank you for sharing your recent shopping experience with us. We are sorry to learn that you were disappointed during your recent shopping experience in store. If you would like to reach out to us directly, we would be very glad to hear from you and can be contacted directly by emailing customerservice@trotters.co.uk. Many thanks, Trotters Customer Service
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CB
Christine Broome
Epsom
1 year ago
Date of purchase: 03/05/2024
What Christine Broome said about Trotters:
Great quality but always go a size up!
Beautiful stuff & washes well but it is always on the small side so be sure to buy a size up!
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 03/10/2024
Service was good as expected, no complaints. Product is excellent.
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Customer Service
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the product recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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FK
Florian Korner
1 year ago
Date of purchase: 03/10/2024
What Florian Korner said about Trotters:
As always very quick delivery and regular status updates.
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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JC
JACQUELINE ANNE CLARK
1 year ago
Date of purchase: 03/10/2024
What JACQUELINE ANNE CLARK said about Trotters:
Gorgeous little set for an Easter give. A little expensive but good quality
Quick and easy. Grateful a good delivery company used.
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Customer Service
Trotters
1 year ago
Thank you so much for your feedback. Whilst we always try to provide the best service we can, we are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 02/29/2024
Very soft comfy and nice colour!
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Customer Service
Trotters
1 year ago
We greatly appreciate your taking the time to rate us and leave lovely feedback and have met with your expectations. Your feedback really is invaluable to us and helps us ensure that we are providing the best service and products we can. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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020 7371 5773
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.