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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

84

3

2

1

3

93

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
Trusted Customer
1 year ago
Date of purchase: 05/14/2024
Very pleased
Had very good service - ordering was very easy
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Michelle Rodriguez
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Nicola Nolan
1 year ago
Date of purchase: 05/20/2024
What Nicola Nolan said about Trotters:
Wonderful service
Bought Baby Jasper Guardsman romper for my friend's grandson. His mother loved it so much, she used it for his photoshoot. I had it gift wrapped and that made all the difference. We love visiting...

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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for taking the time to leave us feedback. We are delighted that you are happy with the products recently purchased and that your gift was liked so much by the recipient. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 05/13/2024
lovely dress
Excellent service
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. We are pleased to know that you are happy with the delivery and the products purchased during your recent experience with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you have helped us to achieve this.. Many thanks, Trotters Customer Service
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Pauline Connane
Melbourne Australia
1 year ago
Date of purchase: 05/13/2024
What Pauline Connane said about Trotters:
Beautiful jumper for kids
Service was great, order this online while I was travelling through the UK and had it posted out to Australia.
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best products and service we can. We are delighted that you are happy with your recent experience with Trotters and aim to deliver the same quality of service to you again in the future. Many thanks,Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 05/20/2024
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 05/07/2024
always super efficient shopping experience
very happy with trotters always. have been using since my daughter was born. couldn't thank enough. always super helpful. couple of times I needed to change address. couple of times changed sizes...

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Pam
Cheshire
1 year ago
Date of purchase: 05/19/2024
What Pam said about Trotters:
Great quality clothing, quick and efficient service, they sell something a little different for children which I really like.
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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JP
Bucks
1 year ago
Date of purchase: 05/11/2024
What JP said about Trotters:
Fab shoes and great customer service
Feb shoes. Very responsive friendly customer service when o needed an order in a hurry for holiday.
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide our customers with great products and service. We are delighted you were happy with your recent shopping experience and thank you for leaving your review. . Many thanks, Trotters Customer Service
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Caroline
Berkshire
1 year ago
Date of purchase: 05/16/2024
What Caroline said about Trotters:
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your lovely comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and we are particularly happy when you tell us that you were satisfied with the items and service received. We aim to please and we are very grateful that you have taken the time to share your experience. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 05/17/2024
Took longer for delivery than expected.
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We are pleased that you were happy with your items and really appreciate your feedback.. Kind regardsTrotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.