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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

84

3

2

1

3

93

ratings over the past year

Trotters is no longer an active Feefo customer
Displaying all 6,456 reviews
Trusted Customer
1 year ago
Date of purchase: 05/08/2024
Perfect service
I really liked the small details of the packaging and the Lollipop as a gift .
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Deborah Williams
1 year ago
Date of purchase: 05/08/2024
What Deborah Williams said about Trotters:
Fantastic service
Fantastic service , fast delivery and amazing jumper
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback helps us ensure that our customers are happy and that we are continuously improving . We are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Amanda Irish
Hampshire
1 year ago
Date of purchase: 05/08/2024
What Amanda Irish said about Trotters:
Lovely all round **
Easy ordering, quick delivery and lovely shoes x
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and we are grateful to you for taking the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Thea Walker
1 year ago
Date of purchase: 05/14/2024
What Thea Walker said about Trotters:
Lovely summer dress
Easy to order and delighted with the dresses which arrived promptly
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Michelle Rodriguez
Trotters
1 year ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback helps us ensure that our customers are happy and that we are continuously improving . We are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
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Veronica Ferradini
london
1 year ago
Date of purchase: 05/04/2024
What Veronica Ferradini said about Trotters:
the delivery was very fast, the shoes arrived perfectly and pefrumed. They are very confortable and nice. It was my first time, but I'll definetively buy again.
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Michelle Rodriguez
Trotters
1 year ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
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Paula Garrido
1 year ago
Date of purchase: 05/06/2024
What Paula Garrido said about Trotters:
Excellent service.
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Michelle Rodriguez
Trotters
1 year ago
You’ve taken the time to leave us feedback and we really appreciate your efforts. We are delighted you were happy with your recent shopping experience with Trotters and hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 05/06/2024
Good
arrived quickly and in time
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Michelle Rodriguez
Trotters
1 year ago
You’ve taken the time to leave us feedback and we really appreciate your efforts and that you were happy with your recent shopping experience with Trotters. Many thanks, Trotters Customer Service
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Theresa Kerr
1 year ago
Date of purchase: 05/06/2024
What Theresa Kerr said about Trotters:
Beautifully parcelled up . Delivery prompt & correct
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Michelle Rodriguez
Trotters
1 year ago
Thank you so much for your feedback. All of our customers’ comments are greatly appreciated and taken into consideration when reviewing our products and quality for further seasons. We are delighted that you were happy with the quality and really appreciate that you have taken the time to leave your feedback. Kind regards,Trotters Customer Service
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Trusted Customer
1 year ago
Date of purchase: 04/29/2024
Wonderful service
Very helpful and efficient Trotters customer service representative. I ordered an incorrect size - 38 for a tiny child rather than 38 for an adult!! She dealt with this issue promptly and in an...

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Michelle Rodriguez
Trotters
1 year ago
We are delighted that you were pleased with the service received during your recent online shop and that you were happy with your Plum shoes . Thank you for leaving your feedback. We aim to deliver the same quality of service to you in the future. Trotters Customer Service
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Natalie Holmes
1 year ago
Date of purchase: 04/28/2024
What Natalie Holmes said about Trotters:
Excellent efficient service
Excellent efficient service. The belts are great quality and ideal that they are elasticated for different sizes.
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Michelle Rodriguez
Trotters
1 year ago
Thank you. We really appreciate your feedback and are happy to hear you were pleased with the quality and service during your recent shop with us. We aim to deliver the same quality of service to you again in the future and in leaving your feedback you help us to achieve this.. Many thanks, Trotters Customer Service
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
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3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
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About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.