How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Debt Free Advice Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 877 reviews

Trusted Customer

Feefo Verified

1 year ago

I was pleased with the service I was given. I'm was given reassurance that my personal information would stay with Debt free advice and not be passed on to a third party.

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a positive review – it’s much appreciated

Trusted Customer

Feefo Verified

1 year ago

They took my matter as their's.

Very helpful

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

Trusted Customer

Feefo Verified

1 year ago

Time

It was a very go service that I received! It is just time/duration of the conclusion of case. I don't it might be you having a tight schedule. Best regards.

Customer Care Team

Debt Free Advice

1 year ago

Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.

Trusted Customer

Feefo Verified

1 year ago

Still need your advice

I still need your help can u contact me please 07947 686795

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you.

Trusted Customer

Feefo Verified

1 year ago

Very good

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

Vivian

Feefo Verified

Barking

1 year ago

What Vivian said about Debt Free Advice:

They were very helpful and I do appreciate your support.

Customer Care Team

Debt Free Advice

1 year ago

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve the service for everyone

Trusted Customer

Feefo Verified

1 year ago

Great For All

The members of staff Khaleem and Rebecca were both attentive and meticulous in thier handling of myself and the information provided. They outlined a clear directive to find a solution, so to them...

Customer Care Team

Debt Free Advice

1 year ago

Thank you so much for your positive 5 Star rating on your recent visit to Mary Ward Legal Centre - we're happy Khakleem and Rebecca was helpful!

Trusted Customer

Feefo Verified

1 year ago

EXCELLENT

The service l received from the advisor was excellent she was very knowledgeable and understanding and showed empathy towards the predicament l was facing.

Customer Care Team

Debt Free Advice

1 year ago

Thank you for taking the time to let us know about your experience with the service. We are pleased to hear that we were able to help

Trusted Customer

Feefo Verified

1 year ago

I didn’t get any support

Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

Trusted Customer

Feefo Verified

1 year ago