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Debt Free Advice Reviews

Displaying all 957 reviews

Trusted Customer

Feefo Verified

1 year ago

Repeating everything I knew already didn’t help me find a solution

Customer Care Team

Debt Free Advice

1 year ago

All feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the keener to make sure this gets resolved and doesn’t happen again. Please call our Customer Care Team on 0800 808 5700 8am to 8pm 7 days a week to let them know all your details and we will do our best to tailor a satisfactory resolution for you

Rory

Feefo Verified

London

1 year ago

What Rory said about Debt Free Advice:

Clear, helpful advice. Top Marks

Debt Free Advice helped me alot to understand what solutions were avaliable to me. At the time I was in a stressful situation with my debts and being able to talk through my problem with the people...

Customer Care Team

Debt Free Advice

1 year ago

Thank you for the great review! We’re so happy you loved your experience. Until then, we’re here if you need anything in the future.

Trusted Customer

Feefo Verified

1 year ago

Amazing service, from beginning to end. Every option explained in detail and advised on other benefits that are available to us.

Customer Care Team

Debt Free Advice

1 year ago

On behalf of us all at SWLLC – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Trusted Customer

Feefo Verified

1 year ago

Good view to know how much one earns and usage and comparison

Budgeting

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for taking the time to leave us a positive review – it’s much appreciated

Trusted Customer

Feefo Verified

1 year ago

Bad service. - Lazy

Bad service the Catherine

Customer Care Team

Debt Free Advice

1 year ago

Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time. We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.

Trusted Customer

Feefo Verified

1 year ago

What a joke of a company. They reached out to me over a year ago, said they

What a joke of a company. They reached out to me over a year ago, said they were too busy at the time but would be in touch—never heard from them again. Now, out of the blue, they have the audacity...

Customer Care Team

Debt Free Advice

1 year ago

Una

Feefo Verified

London

1 year ago

What Una said about Debt Free Advice:

Great advice

Very helpful advice the advisor broke everything down in the simplest way and shared some valuable information

Customer Care Team

Debt Free Advice

1 year ago

On behalf of us all at Hammersmith & Fulham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

Ela

Feefo Verified

London

1 year ago

What Ela said about Debt Free Advice:

No response

Following a 3 hr appointment and promises of support the email response I received was too difficult to understand and 56 pages long. I then tried to call and email the advisor and have received no...

Customer Care Team

Debt Free Advice

1 year ago

Thanks so much for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom Please call us on 0800 808 5700 or we can reach out to you if you prefer at a time convenient for you.

Trusted Customer

Feefo Verified

1 year ago

Hi Is good and staff as well helpful

Customer Care Team

Debt Free Advice

1 year ago

We are so grateful for your kind words

Paul

Feefo Verified

Doncaster

1 year ago

What Paul said about Debt Free Advice:

Always helpful

Very helpful

Customer Care Team

Debt Free Advice

1 year ago

On behalf of us all at Hammersmith & Fulham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

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