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Debt Free Advice Reviews | Customer Service Reviews for https://www.feefo.com/reviews/toynbee-hall | Feefo

Displaying all 361 reviews

Paul

Greater Manchester

1 day ago

Date of purchase: 06/16/2025

What Paul said about Debt Free Advice:

The tough first step

It felt good to relieve some of the burden I've had on me during a very difficult period. I'm hoping this is the start of things getting easier, but there's a long way to go. I have faith that Debt...

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Customer Care Team

Debt Free Advice

12 hours ago

We are grateful that you took the time out to leave us a review

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Danielle

West Sussex

2 days ago

Date of purchase: 06/16/2025

What Danielle said about Debt Free Advice:

Great service and very helpful

Very helpful. They ask what YOU want out of the information discussed and how they can help achieve that goal. The person I spoke to was understanding, non judgmental and helpful. She told me what I...

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Customer Care Team

Debt Free Advice

12 hours ago

Thank you for the wonderful review Danielle and for taking the time to share your feedback with Debt Free Advice. We are ecstatic that your expectations were met - and we were able to assist you

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Caron

London

2 days ago

Date of purchase: 06/13/2025

What Caron said about Debt Free Advice:

Debt free were helpful. Unfortunately all my issues has not been resolve

The service was average. Staff were polite and everything. Unfortunately.They do not wait until the case is completed .They close your case and leave you to deal with the end result.

Customer Care Team

Debt Free Advice

11 hours ago

Thank you for taking the time to share your feedback. We're glad to hear that you found our staff polite and respectful. However, we're truly sorry to learn that you felt unsupported towards the end of your case. Our aim is always to provide thorough assistance from start to finish, and we regret if this wasn’t your experience. Your comments are important to us, and we will use them to review and improve how we manage cases and support our clients throughout the entire process. If you would be willing to discuss this further or if there’s anything we can do to assist you now, please don’t hesitate to get in touch.

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Trusted Customer

5 days ago

Date of purchase: 06/04/2025

It is very helpful and very good to get advice from you people

Customer Care Team

Debt Free Advice

11 hours ago

Thank you for the kind word. We’re so happy your visit at Citizens Advice Lewisham went well

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Fay

Crofton park

5 days ago

Date of purchase: 06/11/2025

What Fay said about Debt Free Advice:

My case was involved 4/5 with Inland Reveue so it was compllecated. But Vesta was a very patient person. She did not give up. Got the inland revenue on the phone after long Pursue. In the end I was...

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Customer Care Team

Debt Free Advice

11 hours ago

Thank you for the wonderful review and for taking the time to share your feedback with Vesna. We are ecstatic that your expectations were met - and we were able to assist you!

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Marco

6 days ago

Date of purchase: 06/11/2025

What Marco said about Debt Free Advice:

EXCELLENT

Excellent

Customer Care Team

Debt Free Advice

5 days ago

Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated

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Patrick

London

6 days ago

Date of purchase: 06/11/2025

What Patrick said about Debt Free Advice:

Case worker is professinal Explanation clear

Customer Care Team

Debt Free Advice

5 days ago

On behalf of us all at East End Citizens Advice Bureau – we would like to thank you for sharing this great review. We are thrilled that you had a great experience

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Trusted Customer

6 days ago

Date of purchase: 06/11/2025

I will recommend to others who needs help

Excellent, kind, prompt and very knowledgeable person to dealt with

Customer Care Team

Debt Free Advice

5 days ago

Thank you for the wonderful review and for taking the time to share your feedback with Lewisham Citizens Advice. We are ecstatic that your expectations were met - and we were able to assist you

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Clive

Catford Lewisham

6 days ago

Date of purchase: 06/10/2025

What Clive said about Debt Free Advice:

I cannot express how happy I am for the service dept free have given , big thank you to Elena , 5 star

Customer Care Team

Debt Free Advice

5 days ago

Thank you for the wonderful review and for taking the time to share your feedback with Elena. We are ecstatic that your expectations were met - and we were able to assist you!

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Trusted Customer

6 days ago

Date of purchase: 06/04/2025

All time service good

Fantastic

Customer Care Team

Debt Free Advice

5 days ago

Thank you for the 5 star rating . We’re so happy your visit at Debt Free Advise Aldgate went well

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About Debt Free Advice

In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].

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08008085700

28 Commercial Street, London, Greater London, E1 6LS, United Kingdom