Very helpful advice the advisor broke everything down in the simplest way and shared some valuable information
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Hammersmith & Fulham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Ela
Feefo Verified
London
1 year ago
What Ela said about Debt Free Advice:
No response
Following a 3 hr appointment and promises of support the email response I received was too difficult to understand and 56 pages long.
I then tried to call and email the advisor and have received no...
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Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for bringing this issue to our attention and please let us apologise for the way in which you’ve been treated
Keeping our clients happy is our number one priority and we’d like to ask you for another chance to retain your custom
Please call us on 0800 808 5700 or we can reach out to you if you prefer at a time convenient for you.
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Trusted Customer
Feefo Verified
1 year ago
Hi
Is good and staff as well helpful
Customer Care Team
Debt Free Advice
1 year ago
We are so grateful for your kind words
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Paul
Feefo Verified
Doncaster
1 year ago
What Paul said about Debt Free Advice:
Always helpful
Very helpful
Customer Care Team
Debt Free Advice
1 year ago
On behalf of us all at Hammersmith & Fulham – we would like to thank you for sharing this great review. We are thrilled that you had a great experience
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Gulsun
Feefo Verified
London
1 year ago
What Gulsun said about Debt Free Advice:
Very good service, I recommend it to everyone, they are very caring and hel
Very good service, they helped me a lot, I was under a lot of stress, they relaxed me with their help, they constantly called me for the necessary information, especially Shabana Shafi and Dorina...
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Customer Care Team
Debt Free Advice
1 year ago
Thank you for the wonderful review and for taking the time to share your feedback with Shabana and Dorina. We are ecstatic that your expectations were met - and we were able to assist you!
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Murtada
Feefo Verified
London
1 year ago
What Murtada said about Debt Free Advice:
I'm so happy for you services
Customer Care Team
Debt Free Advice
1 year ago
Thanks for the awesome review, Murtada! We work hard to meet expectations like yours, and we’re happy to hear you had a good experience.
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Trusted Customer
Feefo Verified
1 year ago
Yes, they’re very good but I haven’t heard anything this week. I saw her two weeks ago and I’m still waiting to hear. I’m a little bit upset because I haven’t heard nothing and it’s very important...
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Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
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David
Feefo Verified
Hertford
1 year ago
What David said about Debt Free Advice:
I need help know
The man who I Spoke to he wasn't any help I was hoping he would help me but he couldn't help me so I still need help with my bills and how I can get help with my money problems I am still in debt I...
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Customer Care Team
Debt Free Advice
1 year ago
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 and we’d love to talk more!
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Ms. P
Feefo Verified
London
1 year ago
What Ms. P said about Debt Free Advice:
Great Service from "Debt Free Advice"
They're professional, sensitive to the situation, and know their stuff.
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Sina
Feefo Verified
1 year ago
What Sina said about Debt Free Advice:
It’s good service and helpful for the stress that I have with the debt management office call my advisor by stopping them I can be in peace and thank you
Customer Care Team
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].