We are grateful that you took the time out to leave us a five star review. Your feedback helps us to improve the service for everyone
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Michelle
Feefo Verified
Winsford
1 year ago
What Michelle said about Debt Free Advice:
Help
Super
The Customer Care Team
Debt Free Advice
1 year ago
Thank you so much for your positive 5 Star rating for your recent visit to Nucleus
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Ziaullhaq
Feefo Verified
1 year ago
What Ziaullhaq said about Debt Free Advice:
2
No help
The Customer Care Team
Debt Free Advice
1 year ago
Hello
Thank you for leaving your feedback, we strive incredibly hard to make every customer experience enjoyable and we’re sorry we’ve not been able to meet your expectations this time.
We’d really like to resolve this as quickly as possible and find a solution that works for you. Please call us on freephone 0800 808 5700 at a time convenient to you - we are open 8am to 8pm 7 days a week and we would like to talk to you more.
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Trusted Customer
Feefo Verified
1 year ago
Helpful
mahbub
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a 5 star rating – it’s much appreciated
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Helen
Feefo Verified
1 year ago
What Helen said about Debt Free Advice:
Compassionate Guidance That Truly Made a Difference
I would like to express my sincere gratitude to the team at Toynbee Hall Debt Free Advice for the invaluable support and guidance they provided during a very difficult time.
Debt can feel...
Read more
Customer Care Team
Debt Free Advice
1 year ago
Thank you for your 5-star review! We're so pleased to hear you had a positive experience with the team at Toynbee Hall Debt Free Advice Aldgate. Your feedback helps us grow and improve the service for others in your community. We truly appreciate your support
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Jennifer
Feefo Verified
London
1 year ago
What Jennifer said about Debt Free Advice:
Helpful and understanding
An appointment was quickly made the phone operative was helpful and understanding
Customer Care Team
Debt Free Advice
1 year ago
We are incredibly grateful that you took the time out to leave us a lovely 5-Star review - thank you!
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Suleman
Feefo Verified
Hackney
1 year ago
What Suleman said about Debt Free Advice:
Well mannered, helpful, honest!
Liked the privacy and the want to listen to the problem to see what options are available:
Vanessa
Debt Free Advice
1 year ago
Thanks so much for your feedback! We're thrilled to hear you were happy with the help you received. Our team is committed to providing clear, compassionate advice, and your review reminds us why we do what we do.
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Trusted Customer
Feefo Verified
1 year ago
Very good customer service
Vanessa
Debt Free Advice
1 year ago
We’re so grateful for your thoughtful feedback. It means a lot to the team to know they could support you on your journey. Thank you for trusting us.
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Trusted Customer
Feefo Verified
1 year ago
Advice appointment
The service was good.
mahbub
Debt Free Advice
1 year ago
Thanks so much for taking the time to leave us a positive review – it’s much appreciated
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Trusted Customer
Feefo Verified
1 year ago
Safe space to receive competent advice
Very competent advisor, calm and understanding.
Non judgmental space where you can talk freely and receive all the possible information you can.
mahbub
Debt Free Advice
1 year ago
Thank you for the wonderful review and for taking the time to share your feedback with Justyna. We are ecstatic that your expectations were met - and we were able to assist you!
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
In the UK, 8.5 million people are in need of debt advice, with a further 10.6 million at risk of needing debt advice. Join the 250,000 people who have already benefited from free debt advice from dedicated staff across our partnership of FCA regulated charities. DFA is a free advice service led by Toynbee Hall, a registered charity [211850] and a company limited by guarantee [20080].