Thompson & Morgan Reviews

Thank you for your review. It is great that these baskets have impressed year after year and we are delighted to receive such wonderful feedback. Kind Regards, Amy, Customer Care

Thank you Norma for your review. These Lupin will be sure to produce a magical array of colours and we look forward to your repeat order. Kind Regards, Amy, Customer Care

Thank you Norma for your review. We can see that it states on our product page how many varieties to expect depending on the amount of plants you have ordered but we appreciate your comments. Kind Regards, Amy, Customer Care

Thank you Norma for your review. Our plug plants are our smallest plants which require growing on before planting out but we are confident that you will feel like you have got the jackpot when these start to flower. Kind Regards, Amy, Customer Care

Thank you Norma for your review. With large blooms up to 10cm (4in) across, these delightful trailing fuchsias guarantee a stunning colourful display all summer. Kind Regards, Amy, Customer Care

Thank you so much for your 5 star review and for choosing our Petunia Frills Spillstrade Cherry Ripple. We're delighted to hear that you're pleased with the plants. Your comments about our products and service are highly valued, and we appreciate your feedback regarding the delivery charges. We continuously strive to provide the best possible experience for our customers, and your input helps us improve. Kind regards, Cristina, Thompson & Morgan Customer Care Team

Thank you for your review. We appreciate your comments and hope that the geraniums continue to grow and progress and go on to produce as impressive display mixed in with your other plants. Kind Regards, Amy, Customer Care

Thank you for your review. It is great that your Begonias are now growing well and are starting to flower. We are confident as the weather improves so will the results of this popular nonstop citrus variety and we are confident that they will provide the shine you are looking for! Kind Regards, Amy, Customer Care

Thank you for your review. We appreciate your feedback. We are confident that as the plants continue to grow they will start to improve, if you continue to deadhead the plants throughout the season this will encourage plenty of new growth. Kind Regards, Amy, Customer Care

We are sorry that there was a picking error with your order and the wrong plants were received. We can see that we have arranged for replacement plants to be sent out when our next stock is ready and we are sorry that this is taking longer than you hoped. Kind Regards, Amy, Customer Care

Thank you for your review. We are sorry to hear that a couple of the plants are struggling to get going, we hope that given time they will grow on well and will produce some great results. If this does not happen then do let us know and we can always look to resolve things for you. Kind Regards, Amy, Customer Care

Thank you for sending in the photos and your feedback for the fruit salad pre-planted baskets. I have today sent an email to you to look into further for you. Kindest regards Helen from Thompson and Morgan Customer Service Team.

Unfortunately the weather has a lot to answer to regarding the slow performance of young plants this year however, please allow for a further few weeks for this to pick up and create a thriving show in your garden. Kind regards, Hannah, Thompson and Morgan Customer Care

Thank you for your reply and I have sent an email to you today to look into further for you. Kindest regards Helen from Thompson and Morgan Customer Service Team.

Patricia, we are delighted to hear you were happy with your Crassula ovata and found this to be great. We are however, so sorry for any confusion caused with the pot the plant was supplied in. This does show on the photos via our website of how it will arrive but will certainly pass your valuable feedback to our team. Thank you! Kind regards, Hannah, Thompson and Morgan Customer Care

Thank you for your wonderful 5-star review and for sharing your lovely pictures with us. We are delighted to hear that the initial delivery issue was swiftly resolved and that your plants are now flourishing. Your continued trust in us, especially as an annual customer, means a lot. It's fantastic to know that you find the Fruit Salad Basket very pretty and that you would recommend it to others. We're confident that as the weeks go by, you will continue to enjoy their beauty and bounty. Kind regards, Cristina, Thompson & Morgan Customer Care Team