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Thompson & Morgan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/thompson-morgan | Feefo

Displaying all 111,843 reviews

Trusted Customer

1 year ago

Date of purchase: 04/12/2024

Excellent condition and a great quality.

Arrived promptly and in good condition.

Beth K

Thompson & Morgan

1 year ago

Thank you so much for your kind 5 star review. It is fantastic to hear your order arrived quickly and in good condition. Kind regards, Beth.

Product reviews

Polly Dickens

Suffolk

1 year ago

Date of purchase: 05/02/2024

What Polly Dickens said about Thompson & Morgan:

Disappointing. The plant did not grow into what it was described to become.

Good service. Quick delivery.

Amy

Thompson & Morgan

1 year ago

Thank you Polly for your review. We are pleased to hear that you were happy with the service and the speed of delivery. We are sorry if the plants did not grow as expected and we will look into this for you. Kind Regards, Amy, Thompson & Morgan Customer Care

Product reviews

Amy

Thompson & Morgan

1 year ago

Thank you Polly for your review. We are sorry if the plants did not grow as expected, we would expect these to have thick stems and large leaves but they should have the ability to climb and apologies if this is not the case. If you can send us a photo of how they have grown and the batch number of the seeds we will be sure to get this investigated.. Kind Regards, Amy, Customer Care

Trusted Customer

1 year ago

Date of purchase: 04/11/2024

No courgettes

Thought ths ti` would get a strong plan as F1 hybrid. Not the case. To be fair the weather hasn't been helpful and the slug/snails are on the rampage.

Hannah L

Thompson & Morgan

1 year ago

We are super sorry to learn the slugs and snails are on a rampage with your Courgettes this year and can only imagine the disappointment caused. I agree with your regarding the weather, I think this has played a big part on poor performances this year and appreciate your feedback on this. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

Carolyn Stroud

Kent

1 year ago

Date of purchase: 03/04/2024

What Carolyn Stroud said about Thompson & Morgan:

Prompt delivery.

Beth K

Thompson & Morgan

1 year ago

Thank you very much for your kind 5 star review Carolyn. It is great to hear you are satisfied with your order and it arrived promptly. Kind regards, Beth.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/18/2024

Excellent

Beth K

Thompson & Morgan

1 year ago

Thank you very much for your lovely review. It is wonderful to know you rate us so highly. Kind regards, Beth

Product reviews

Trusted Customer

1 year ago

Date of purchase: 03/07/2024

Quick delivery

Beth K

Thompson & Morgan

1 year ago

Thank you so much for your kind 5 star review. I am delighted to hear your order arrived quickly. Kind regards, Beth.

Product reviews

Trusted Customer

1 year ago

Date of purchase: 06/19/2024

Glass half full

OK,need more clarity on delivery times,as in earliest despatch.

Hannah L

Thompson & Morgan

1 year ago

We really do thank you for your review on the service received towards your order and how this can be improved moving forward. I have passed your feedback to the relevant department to be looked into. Unfortunately when dealing with live plants, despatch times cannot be on definite dates due to sometimes not maturing in time however your comments are important to us and will certainly look into earliest despatch dates etc. Kind regards, Hannah, Thompson and Morgan Customer Care

Product reviews

Trusted Customer

1 year ago

Date of purchase: 04/22/2024

Easy to order and arrived very quickly. Good price.

Beth K

Thompson & Morgan

1 year ago

Thank you so much for your 5 star review. It is wonderful to hear our ordering service is easy to use and your order arrived promptly. Best wishes with your gardening plans. Kind regards, Beth.

Product reviews

Ray Balson

Somerset

1 year ago

Date of purchase: 06/27/2024

What Ray Balson said about Thompson & Morgan:

Useful product…..especially as it was a special offer!

Excellent

Clare

Thompson & Morgan

1 year ago

Good afternoon. Thank you so much for your review and letting us know how happy you are with your order. We take pride in both the quality of our products and the service we offer, so as I am sure you can appreciate; it is lovely for the whole team to receive such positive feedback. Thank you for your kind words and business. Best wishes, Clare.

Product reviews

Sandra

Spalding

1 year ago

Date of purchase: 05/23/2024

What Sandra said about Thompson & Morgan:

Lovely Alstromeira Plants exactly as advertised

Excellent service. Smooth transaction right from placing my order through to receiving delivery.

Clare

Thompson & Morgan

1 year ago

Good afternoon. Thank you so much for your review and letting us know how happy you are with your Alstromeira Plants. We take pride in both the quality of our products and the service we offer, so as I am sure you can appreciate; it is lovely for the whole team to receive such positive feedback. Thank you for your kind words and business. Best wishes, Clare.

Product reviews

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About Thompson & Morgan

Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.

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0333 400 0033

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

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Thompson & Morgan Reviews

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Courgette Firenze F1 Hybrid - Kew Collection SeedsMore reviews of this product (16)View product websiteOnly 3 seeds actually grew and died as soon as planted out

Strulch Mineralised Straw Garden MulchMore reviews of this product (215)View product websiteGreat for weed suppression and adding nutrients to the soil. I also use if as a dressing on my pots to stop the surface from drying out.

Begonia x tuberhybrida Apricot Shades Improved F1 HybridMore reviews of this product (3,284)View product websiteExcellent improvement, flowers are larger and the colour is more intense. More improvement could be stronger stems as the flowers are trending too fall off the F1 improved ones.

Hydrangea Runaway BrideMore reviews of this product (502)View product websiteAbsolutely stunning

Marigold French Vanilla F1 HybridMore reviews of this product (92)View product websiteNo flowers yet but slugs have decimated them. Good size plants.

Geranium Best Red F1 HybridMore reviews of this product (1,685)View product websiteOK not many blooms yet

Phlox Pop Stars MixedMore reviews of this product (115)View product websiteFlowers are only just blooming but look good.

Dianthus barbatus Rockin RedMore reviews of this product (89)View product websiteVery pretty

Garden Life Wooden Raised Garden BedMore reviews of this product (3)View product websiteVery easy to put together and buying two together reduced the price. The wood is not super thick so it will be interesting to see how it lasts through winter etc but it does come with a 2 year...Read all

Hydrangea Runaway BrideMore reviews of this product (502)View product websiteLove it…..so much that I ordered a second one! Arrived on time..a lovely strong plant….well packaged……it’s doing very well.

Strulch Mineralised Straw Garden MulchMore reviews of this product (215)View product websiteGreat product…great price…it was on special offer…..very useful indeed.

Alstroemeria Inticancha Maya Pink BlushMore reviews of this product (3)View product websiteBeautiful healthy plants arrived in an excellent condition. They are just starting to bloom with lots of flower buds. They look amazing and are exactly as advertised. I am very pleased with this...Read all

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