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Thompson & Morgan Reviews

Rated
Excellent

Thompson & Morgan are one of the UK's largest Mail Order Seed and Plant companies.

Service
4.2
/5
Product
4
/5

5

4

3

2

1

5,296

1,640

789

365

583

8,673

ratings over the past year

110,888 out of 110,886 reviews
Trusted Customer
1 year ago
Date of purchase: 05/31/2024
Acer
No problems with this purchase.
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Naomi
Thompson & Morgan
1 year ago
We do appreciate you taking the time to leave your 5 star review and it is good to know the plant arrived with no problems. Your feedback is welcomed. Kindest regards, Naomi, Thompson & Morgan Customer Care.
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Trusted Customer
1 year ago
Date of purchase: 03/19/2024
hellibores
Well packaged arrived in good time
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Naomi
Thompson & Morgan
1 year ago
Many thanks for leaving your 5 star review. It is good to know the Helleborus arrived well packed and on time. We do appreciate your valued feedback. Kindest regards, Naomi, Thompson & Morgan Customer Care.
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Trusted Customer
1 year ago
Date of purchase: 06/11/2024
Various summer plants
Plants are not as good as shown online. Make sure you read what will be delivered
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Amy
Thompson & Morgan
1 year ago
Thank you for your review. We appreciate your comments. Our pictures are to give you an idea of the results you will achieve with our products and we would always advise reading the description of what you will receive. Kind Regards, Amy, Suttons Customer Care
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Trusted Customer
1 year ago
Date of purchase: 06/10/2024
The plants arrived on time & were all to a very good standard.
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Naomi
Thompson & Morgan
1 year ago
We do appreciate you sharing your 5 star review with us. It is great to know your order arrived safely and the plants were in a good condition. Your valued feedback is welcomed. Kindest regards, Naomi, Thompson & Morgan Customer Care.
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PS
Pamela Snape
Sheffield
1 year ago
Date of purchase: 05/13/2024
What Pamela Snape said about Thompson & Morgan:
Disappointed
Service ok, just disappointed in the plants.
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Amy
Thompson & Morgan
1 year ago
Thank you Pamela for your review. We are sorry to hear that you were disappointed with the plants received, we appreciate your feedback. Kind Regards, Amy, Thompson & Morgan Customer Care
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Harold Spencer
South Shields
1 year ago
Date of purchase: 05/13/2024
What Harold Spencer said about Thompson & Morgan:
Great value and prompt and efficient delivery
Delivery as specified and in appropriate packaging but plants were smaller than expected and seem to be growing very slowly.
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Amy
Thompson & Morgan
1 year ago
Thank you Harold for your review. We are pleased to hear that you were happy with the delivery of your order and the packaging of your plants. We appreciate your feedback. Kind Regards, Amy, Thompson & Morgan Customer Care
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Trusted Customer
1 year ago
Date of purchase: 05/30/2024
Good value
Email offer. Sent promptly an well packed.
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Naomi
Thompson & Morgan
1 year ago
Thank you for leaving your 5 star review. I am glad you have been able to take advantage of one of our great email offers and it arrived well packed. Your feedback is welcomed. Kindest regards, Naomi, Thompson & Morgan Customer Care.
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Trusted Customer
1 year ago
Date of purchase: 05/15/2024
F1 hybrid geraniums 'Best Red' are orange!
Plants received exactly when ready, that is one month after order. In my opinion plants were not quite 'garden ready' but needed repotting and placing in greenhouse to develop a bit before ready to...

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Amy
Thompson & Morgan
1 year ago
Thank you for your review. We are sorry to hear that the plants were not quite as big as you were expecting. We do always advise to acclimatise any plants before putting them out as we do believe this is beneficial for the plants development but we appreciate your comments. Kind Regards, Amy, Thompson & Morgan Customer Care
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Trusted Customer
1 year ago
Date of purchase: 05/30/2024
Arrived when said they would.
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Amy
Thompson & Morgan
1 year ago
Thank you for your review. We are pleased to hear that your order arrived as expected. Kind Regards, Amy, Thompson & Morgan Customer Care
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Trusted Customer
1 year ago
Date of purchase: 04/02/2024
always good
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Amy
Thompson & Morgan
1 year ago
Thank you for your review. It is great to hear that you are happy with the service received. Kind Regards, Amy, Thompson & Morgan Customer Care
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.
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Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom
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About Thompson & Morgan
Since the first seed catalogue was published in 1855, Thompson & Morgan has grown to become one of the UK's largest Mail Order Seed and Plant companies. Through the publication of our catalogues and the operation of our award-winning website, Thompson & Morgan is able to provide home gardeners with the very best quality products money can buy. In addition to our longstanding UK presence, the brand also operates throughout the world through its international website and offers its popular seed range through major garden centres across Europe.