How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Works Reviews

http://www.theworks.co.uk

GOOD

Inspiring and empowering customers to read, learn, create and play

Service

3.2

/5

5

4

3

2

1

451

83

66

81

361

1,042

ratings over the past year

Displaying all 269,282 reviews

RI

Ria

Feefo Verified

UK

1 year ago

What Ria said about The Works:

Great shopping experience

The books are great prices with plenty of choice. Ot was easy to find what I was looking for.The shipping fees are reasonable and it's delivered quickly. I had no issues with the website or any part...

0

Trusted Customer

Feefo Verified

1 year ago

Great shop

Excellent quick service and delivery

0

JP

Julia Prestbury

Feefo Verified

cheadle

1 year ago

What Julia Prestbury said about The Works:

Great customer service

My parcel of books was lost by the courier, the Works were contacted and immediately sent replacement, I was very happy with their customer service.

0

IB

Ian Buckley

Feefo Verified

Bidston

1 year ago

What Ian Buckley said about The Works:

Good

Excellent, rapid service and everything arrived as per order

0

Trusted Customer

Feefo Verified

1 year ago

No further comment

0

EW

Emma Wixted

Feefo Verified

1 year ago

0

Trusted Customer

Feefo Verified

1 year ago

Quick, efficient and economical.

0

AW

ALISON WILKINS

Feefo Verified

Benfleet

1 year ago

What ALISON WILKINS said about The Works:

Great Service

Books came very quickly in excellent condition and great price. Can’t fault them. I always choose the works over all over book shops.

0

AH

Anthea Hopkins

Feefo Verified

1 year ago

What Anthea Hopkins said about The Works:

Excellent service

0

LB

Louisa Blake

Feefo Verified

Wirral

1 year ago

What Louisa Blake said about The Works:

5 stars

Efficient service! Great quality items! Very cheap!

0

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo