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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,886 reviews

Trusted Customer

7 years ago

It was a very easy process to get my two cats insured.

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! It's great to be able to welcome you and 2 more cats to The Insurance Emporium! Looking forward to sharing adventures with you. The Insurance Emporium

Trusted Customer

7 years ago

Simple and clear yet concise policy cover. Cheaper than anyone else’s and you were recommended by my sister in law . And she was proved right.

Jordan

The Insurance Emporium

7 years ago

Thank you for the fab review and feedback, it's great to see that you've joined us following a recommendation! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

By showing accurate figures on the website and when on telephone. Two prices to pay but only one figure shown for the amount that can be claimed. This is very deceptive. I wanted to not use your...

Jordan

The Insurance Emporium

7 years ago

Good morning, Thank you for your review and feedback, we'd like to gather some further information to understand your dissatisfaction. We do have a tab that allows you to switch between the annual and monthly payments which automatically changes the benefit table. If you could perhaps send some screenshots and other information to support your concerns and send them to us in an email at feedback@emporium.co.uk - we're always looking at ways to improve the customer journey. Kind regards The Insurance Emporium

Trusted Customer

Boston

7 years ago

What Trusted Customer said about The Insurance Emporium:

Good friendly service at a very reasonable price

Trusted Customer

Chorley

7 years ago

What Trusted Customer said about The Insurance Emporium:

Great

They were very helpful and unferstanding of my needs!

Jordan

The Insurance Emporium

7 years ago

Thank you! We're delighted to see we were able to deliver a 5 star service! Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Perfect insurance, perfect prices

Excellent pet insurance. Website is straight forward with no problems. Thankyou

Jordan

The Insurance Emporium

7 years ago

Good afternoon! Thank you for the brilliant review and feedback! We're glad we could welcome you aboard! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very Good! only just joined, but so far easy and straightforward to set up.

Jordan

The Insurance Emporium

7 years ago

That's great to hear! Welcome aboard! We worked really hard to make our application process a seamless experience, reviews like yours show we're doing it well! Thank you! The Insurance Emporium

Trusted Customer

7 years ago

Would reccomend really helpful

Very helpful and polite, good service throughout

Jordan

The Insurance Emporium

7 years ago

Thank you! It's fantastic to see you've received a 5 star service at every point of contact, we look forward to sharing adventures with you :-) The Insurance Emporium

Trusted Customer

7 years ago

Easy to understand web siteClearly explained what’s includedPrice right

Fantastic Good prices covering pets needs

Jordan

The Insurance Emporium

7 years ago

Welcome to The Insurance Emporium! Thank you for the brilliant review and feedback! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Quick, easy ,fair quotes and fast customer service to add multi pet discount

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for your brilliant review, we look forward to sharing your adventures with you! The Insurance Emporium

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