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The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,886 reviews

Trusted Customer

7 years ago

Very easy to set up, documents all via e mail, so always at hand.

Jordan

The Insurance Emporium

7 years ago

Thank you for your review and feedback, we're pleased to see you're happy with the application process :-) The Insurance Emporium

Trusted Customer

7 years ago

Easy to understand great staff willing to help

Very helpful great price easy to talk to

Jordan

The Insurance Emporium

7 years ago

Good morning, Thanks for your excellent review and feedback, it's great to see you're so happy with the experience so far! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Easy process

Jordan

The Insurance Emporium

7 years ago

Welcome aboard! Thank you for the 5 star review! The Insurance Emporium

Trusted Customer

7 years ago

Quick and easy and tailor made. What could be better?

Reassuring to hand pick the cover required.

Jordan

The Insurance Emporium

7 years ago

Thank you for your brilliant review! We're pleased to see you found the cover you wanted :-) Looking forward to sharing adventures with you. The Insurance Emporium

Trusted Customer

7 years ago

Have a low cost caravan so insuring contents which had to be 60% of caravan

Good communications by email, but queue on phoneline.

Jordan

The Insurance Emporium

7 years ago

Thank you for your great review and feedback, we try our best to answer all our calls as quickly as possible. We're currently answering 77% of calls in under 4 minutes. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Great Service

Easy, straightforward and the website is a doddle to navigate.

Jordan

The Insurance Emporium

7 years ago

Thank you! We worked really hard on making our website so it's great to receive fantastic feedback like yours! The Insurance Emporium

Trusted Customer

7 years ago

Super easy

This was a simple and easy application and a straightforward underwriting process. Price was super competitive!

Jordan

The Insurance Emporium

7 years ago

Thank you for taking the time to share your experience with us! We're pleased to see you've given us 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

I'm not in a position to write a review as yet..as I have just signed up with you..but everything was explained to me very clearly..and effectively..so I'm hoping my experience with you is a good one.

Jordan

The Insurance Emporium

7 years ago

Thank you for your kind words and feedback. We're entirely confident that we can deliver a 5 star service should you need to use us in future! The Insurance Emporium

Trusted Customer

7 years ago

I dont think they actually have customer service.

Can't register to use website and was told that's my problem, arranged a call back and they never called. Overall the worst first impression possible.

Jordan

The Insurance Emporium

7 years ago

We're terribly sorry to hear this! We're going to get our Customer Experience Department to investigate and contact you this afternoon. Kind regards The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Quick, easy and much cheaper.

The online forms were easy to understand and navigate. The price was considerably cheaper than my previous company who had raised my premium by 30% for my dog being 1 year older. The cover I am...

Jordan

The Insurance Emporium

7 years ago

Wow! Thanks for the brilliant review, it's great to see you found the product you wanted at a fantastic price too! The Insurance Emporium