How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The Insurance Emporium Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,886 reviews

Trusted Customer

7 years ago

Easy and quick

Jordan

The Insurance Emporium

7 years ago

Thank you for the 5 star review and feedback, we really appreciate it! The Insurance Emporium

Trusted Customer

7 years ago

The ease of sorting the pet insurance out at a reasonable cost

Jordan

The Insurance Emporium

7 years ago

Thank you, welcome to The Insurance Emporium! We're pleased to see you found the application process simple and a reasonable cost :-) The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very quick and user-friendly website.

Jordan

The Insurance Emporium

7 years ago

Thank you! Welcome aboard! We built our website from scratch, it's great to see our efforts paid off with reviews like this one! The Insurance Emporium

Trusted Customer

Linlithgow

7 years ago

What Trusted Customer said about The Insurance Emporium:

Excellent service, very helpful staff . Sorted pet insurance within minutes

This is my second pet insurance with this company, could not fault in anyway.

Jordan

The Insurance Emporium

7 years ago

Thank you for the excellent review and feedback! It's great to see you've got multiple policies with us! Happy to help! The Insurance Emporium

Trusted Customer

7 years ago

Efficient and easy

Easy systems

Jordan

The Insurance Emporium

7 years ago

Thank you for your great review and feedback! We're pleased to see you found the application process a seamless experience! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

Very helpful

Jordan

The Insurance Emporium

7 years ago

Welcome aboard, Thank you for the 5 stars! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

An excellent insurance service - would recommend to friends and family!

The service provided by The Insurance Emporium is the best I have ever experienced. Prompt, professional, sympathetic, empathetic and very pleasant to speak to.

Jordan

The Insurance Emporium

7 years ago

Wow! Thank you for the brilliant feedback and review, it's great to see that we've provided the best service you've ever had! We can't ask for more than a recommendation! The Insurance Emporium

Trusted Customer

7 years ago

Excellent customer service

Very knowledgeable sales lady called Amy who bent over backwards to help. Let's hope if I have to claim they will be as good!!

Jordan

The Insurance Emporium

7 years ago

Thank you for this excellent review and feedback! We'll be sure to pass on your feedback to Amy's manager! The Insurance Emporium

Trusted Customer

7 years ago

What Trusted Customer said about The Insurance Emporium:

perfect helpfull, just as it should be

Jordan

The Insurance Emporium

7 years ago

Hello! Thanks for the excellent review and feedback - we wouldn't want to provide any service short of perfect! The Insurance Emporium

Trusted Customer

Telford Shropshire

7 years ago

What Trusted Customer said about The Insurance Emporium:

Do l? don't l? cat insurance!!!....

Brilliant. Someone promised to call me back and they did. Sophie was excellent, efficient, confident, knowledgable and answered all of my questions, reassured me on aspects l wasn't sure of nothing...

Jordan

The Insurance Emporium

7 years ago

Wow! Thank you for your review and feedback! We're delighted to see we were able to deliver a 5 star service. We'll be passing on your feedback to Sophie's manager! The Insurance Emporium

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo